Client Advocate - Sales Leader - North & Scotland

Willis Towers Watson; Glasgow; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global leader in risk advisory is seeking a Client Advocate – Sales Leader in Glasgow. This pivotal role involves developing strategies for mid-market clients, managing client relationships, and delivering tailored risk solutions. The ideal candidate has proven sales success in the commercial insurance space and excels in consultative selling and presentations. Join us to make a significant impact in a high-performance environment.

Qualifications

• Proven success in sales or client-facing roles within commercial insurance.
• Strong knowledge of insurance markets and risk transfer strategies.
• Excellent interpersonal and presentation skills.

Responsibilities

• Develop and execute strategies to attract mid-market clients.
• Serve as a trusted advisor for insurance and risk transfer.
• Collaborate with internal teams to deliver customized client solutions.

Skills

Sales

Business Development

Client Relationship Management

Consultative Selling

Presentation Skills

Strategic Thinking

Job description

At WTW, our Corporate Risk and Broking (CRB) team helps organisations navigate risk, drive innovation, and protect their assets. As a Client Advocate – Sales Leader, you’ll play a pivotal role in expanding our mid‑market client base across Northern England and Scotland. This is a unique opportunity to join a global leader in risk advisory, equipped with cutting‑edge analytics, deep technical expertise, and a collaborative culture. If you're a strategic thinker with a passion for solving complex risk challenges and building trusted client relationships, we’d love to hear from you.

Key Responsibilities

New Business Development

• Develop and execute a targeted strategy to attract and secure new mid‑market CRB clients.
• Build a robust pipeline through networking, referrals, and strategic outreach.
• Conduct risk assessments to identify client exposures and tailor solutions.
• Collaborate with internal experts to deliver compelling proposals and presentations.

Client Relationship Management

• Serve as a trusted advisor, designing insurance and risk transfer programmes aligned with client goals.
• Ensure high levels of client satisfaction through proactive service and innovative solutions.
• Identify cross‑sell opportunities across WTW’s broader capabilities.
• Represent WTW at industry events and forums to enhance brand visibility.

Internal Collaboration & Growth

• Partner with broking, claims, analytics, and specialty teams to develop bespoke client solutions.
• Work with sales, marketing, and leadership to share best practices and identify growth opportunities.
• Promote CRB mid‑market capabilities internally and foster a collaborative team culture.

Performance Objectives

Financial

• Achieve or exceed new business and revenue targets for mid‑market accounts.
• Maintain pipeline discipline to meet quarterly and annual goals.

Client Excellence

• Deliver client‑centric strategies that generate measurable value.
• Strengthen WTW’s reputation as a trusted advisor in the risk and insurance space.

People & Culture

• Build strong relationships across CRB and other business segments.
• Act as a mentor and resource on mid‑market best practices and WTW capabilities.

Qualifications

We’re looking for someone who brings:

• Proven success in sales, business development, or client‑facing roles within commercial insurance, risk management, or broking.
• Strong knowledge of insurance markets, coverage types, and risk transfer strategies.
• Excellent interpersonal, consultative selling, and presentation skills.
• Strategic mindset with the ability to influence stakeholders and close complex deals.
• A collaborative approach and ability to thrive in a high‑performance environment.

Equal Employment Opportunity Statement

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued, and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email [e-mail]