Client Advisor

Giorgio Armani; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury fashion brand in London is seeking a full-time Client Advisor. The role involves providing exceptional customer service, achieving sales targets, and maintaining strong client relationships. Candidates should possess excellent communication skills and a positive attitude. Previous sales or customer service experience is preferred. The position offers a competitive salary, generous discounts, and exciting career development opportunities.

Benefits

Competitive salary and bonus opportunities

Generous employee discount

Employee Assistance Program (EAP)

Career development opportunities

Inclusive work environment

Qualifications

• Enthusiastic and personable with excellent interpersonal skills.
• Positive attitude, self-motivated, and goal-oriented.
• Strong product knowledge with the ability to learn quickly.

Responsibilities

• Provide exceptional customer service and build strong relationships.
• Achieve sales targets using company tools.
• Manage cash transactions accurately and maintain store standards.

Skills

Excellent communication skills

Customer service experience

Ability to work independently

Numerical ability

Ability to work in a fast-paced environment

Job description

Overview

GIORGIO ARMANI - HARRODS - CLIENT ADVISOR

Role Overview: As a full-time Client Advisor you will be responsible for providing exceptional customer service, building strong customer relationships, and achieving sales targets. You will represent the company and our products. You will work closely with customers to understand their needs, provide detailed product knowledge, offer solutions that meet or exceed their expectations and provide a positive shopping experience.

Apply now to become a vital part of our sales team!

Responsibilities

• To be aware of personal targets, including KPIs and support the management team in consistently achieving department and store targets using company tools such as Staff training, product knowledge, and daily floor planner
• To understand and put into practice the training given via the company Logbook and maximise sales by greeting clients and introducing additional and alternative sales
• To create and maintain an environment in the store conducive to generating sales and maintaining high energy levels
• Cultivate and maintain client relationships to drive and deliver sales and increase client retention
• To actively participate in any training sessions and undertake any training proposed by the company, internal or external
• To acquire visual merchandising and display knowledge and assist in display activities when required to maintain high store standards

• Enthusiastic and personable with excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Positive attitude, self-motivated, and goal-oriented
• Ability to work independently and as part of a team
• Previous sales or customer service experience preferred
• Strong product knowledge and ability to learn about new products quickly
• Numerical ability and to handle cash transactions accurately

• Competitive salary and bonus opportunities.
• Generous employee discount on all Giorgio Armani products.
• Employee Assistance Program (EAP) - providing discounted access to medical and mental health support services.
• Exciting career development opportunities within a global luxury fashion brand.
• Vibrant and inclusive work environment that fosters creativity and personal growth.

About us

Founded in 1975 by Giorgio Armani, The Armani group stands as a prominent luxury fashion house. Our renowned signature style, characterised by tailored, unstructured, and minimalist designs, reflects our commitment to crafting distinct luxury experiences for our clients.

Equal Opportunities

As an equal opportunities employer, Giorgio Armani is committed to treating all current and prospective employees equally. We do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from various backgrounds to apply and join the Giorgio Armani family.