Client Administrator

Specialist Risk Group; Witham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A risk management firm in Witham is seeking a highly organized Client Administrator to provide essential administrative support. In this role, you will deliver proactive assistance to clients, manage correspondence, and maintain accurate records. The ideal candidate will have strong organizational skills, excellent communication abilities, and proficiency in Microsoft Office. Join us to help provide exceptional service and enjoy benefits like 25 days of holiday and private medical cover.

Benefits

25 days holiday plus extra half-day off

Company pension scheme

Private medical cover

Life insurance and income protection

Charity and volunteering days

Qualifications

• Proficient in Microsoft Office and familiar with insurance systems.
• Strong time-management skills.
• Ability to manage workflow effectively.

Responsibilities

• Deliver proactive support to clients and advisors.
• Manage correspondence and maintain accurate records.
• Process motor and commercial mid-term adjustments.

Skills

Strong organisational skills

Excellent communication skills

Attention to detail

Proficiency in Microsoft Office

Understanding of insurance market practices

Tools

Acturis

Job description

Who are we?

At Specialist Risk Group (SRG), we specialise in delivering expert risk solutions for complex, high‑stakes challenges across a range of sectors. From insurance and professional indemnity to bespoke risk management services, our work demonstrates both precision and adaptability, reflecting our commitment to helping clients navigate even the most demanding scenarios.

Our dedication to excellence and innovative thinking underpins everything we do. Guided by our mantra, “Difficult. Done Well.”, we tackle challenges that others shy away from, delivering solutions that are both robust and forward‑thinking.

Powered by a team of highly skilled specialists, we combine deep industry knowledge with strategic insight to turn complex problems into practical, actionable solutions. We work closely with our clients, understanding their ambitions and risks, to provide tailored strategies that support growth, resilience, and long‑term success.

With a focus on collaboration, expertise, and precision, SRG shapes the way organisations manage risk—transforming complexity into opportunity and helping clients achieve outcomes they can rely on.

About The Role

We’re looking for a highly organised Client Administrator to join our Commercial team in Witham. You’ll provide essential administrative support, ensuring smooth operations and exceptional service for our clients.

What You’ll Be Doing

• Delivering proactive and timely support to clients and client advisors
• Managing correspondence and maintaining accurate records in Acturis
• Updating client portals and ensuring documentation is easily accessible
• Processing motor and commercial mid‑term adjustments
• Producing and maintaining spreadsheets, bordereaux, and databases
• Managing diaries, chasing documents, and auditing files
• Issuing client correspondence and handling invoicing when required

Who we’re looking for

Here’s what will help you thrive in this role:

• Strong organisational and time‑management skills
• Excellent communication skills with clients, insurers, and colleagues
• Ability to prioritise tasks and manage workflow effectively
• Attention to detail and commitment to accuracy
• Proficiency in Microsoft Office and familiarity with insurance systems (Acturis preferred)
• Adaptability and willingness to assist across different areas of the business
• Understanding of insurance market practices and regulations

What you’ll get

When you join SRG, you’re stepping into more than just a role—you’re becoming part of a team that backs your ambitions and celebrates your success. We’ll give you the space, support, and opportunities to grow your skills, explore new challenges, and shape a career you’re proud of.

And because we believe great work should be rewarded, here’s what you can look forward to:

• 25 days holiday plus an extra half‑day off to celebrate your birthday month
• Company pension scheme to help secure your future
• Private medical cover for peace of mind
• Life insurance, income protection and sick pay to support you when you need it
• Charity and volunteering days so you can give back to causes you care about

Ready to bring your organisational skills to SRG?

Apply today and help us deliver exceptional client service.