Client Administrator

IQ EQ Regcom (UK) Limited; Belfast; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading Investor Services group is seeking a Client Administrator in Belfast. You will support the Client Services team, manage administrative tasks, and ensure high-quality standards. Key skills include attention to detail and organizational skills. The role offers competitive remuneration and flexible working arrangements.

Benefits

Comprehensive remuneration

Private health and dental cover

25 days paid leave plus public holidays

Flexible working arrangements

Training and development support

Responsibilities

• Assist with day-to-day client administration and ensure timely completion of requests.
• Coordinate and monitor client deliverables, agreeing on timelines.
• Maintain and update investor records accurately.
• Collaborate with stakeholders to support service delivery.
• Identify opportunities to improve processes and reduce risks.

Skills

Attention to detail

Organisational skills

Client administration

Collaboration

Process improvement

Job description

Client Administrator

• Fourth Floor, Forsyth House, Cromac Square, Belfast, Antrim , United Kingdom
• Full-time
• Department: Finance & Accounting
• Type of Hire: Permanent

ABOUT IQ-EQ

We're a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world's top-15 private equity firms.

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.

Job Description

THE ROLE

You will be an integral part of our Client Services team, supporting the delivery of exceptional service to our clients. This role offers an excellent opportunity to develop your career within a collaborative and professional environment. You will handle a range of administrative responsibilities, manage client deliverables, and ensure that all processes run smoothly and efficiently. Your attention to detail and organisational skills will be key in maintaining high-quality standards and meeting deadlines.

WHAT YOU WILL DO

• You assist with day-to-day client administration, ensuring timely and accurate completion of investor and auditor requests
• You coordinate and monitor client deliverables, agreeing timelines and ensuring all tasks stay on track
• You maintain and update investor records, ensuring all regulatory and contact information is accurate and up to date
• You collaborate effectively with internal and external stakeholders to support smooth onboarding and ongoing service delivery
• You identify opportunities to improve processes, enhance efficiency, and reduce operational risk

WHAT WE OFFER

• Comprehensive remuneration: Motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile
• Wellbeing: Additional social benefits such as private health and dental cover, life assurance, discounted gym membership, eye test and corporate GP
• Annual leave: All our employees are entitled to 25 days paid leave, plus all UK public holidays. Enhanced maternity and paternity, including shared parental leave and adoption leave
• Flexible working: We recognize the value of working flexibly and is keen to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements
• Support and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every day.

For further information and to submit your application, click the apply icon.