Client Accounts Team Member (12 Months Fixed Term Contract)

Linnaeus; Winchester; On-site; GBP 23,000 - 26,000; Part time

Job summary

A leading veterinary practice in Winchester is seeking a Client Accounts Team Member for a part-time role. This position involves managing financial operations including processing payments, refunds, and insurance claims. The ideal candidate will have strong organizational and interpersonal skills, be able to multitask and solve problems effectively. Benefits include extensive CPD, a comprehensive wellbeing package, and an inclusive work culture. Training is provided, making this a great opportunity for those looking to enter veterinary finance.

Benefits

5 weeks holiday + bank holidays + Birthday Leave

Extensive free online CPD program

Career progression opportunities

Staff discount schemes

Life Assurance

Enhanced sickness pay

Enhanced equal family leave

E-car salary sacrifice scheme

Employer contribution pension scheme

Wellness program

Employee assistance program

Eyecare voucher scheme

Free annual Flu jab

Cycle to work scheme

Recruitment referral reward scheme

Qualifications

• Motivated and well-organized with ability to work on own initiative.
• Friendly, welcoming manner with excellent interpersonal skills.
• Ability to multitask, problem-solve, and prioritize while maintaining accuracy.

Responsibilities

• Accurately record and process payments and refunds.
• Process insurance claims within agreed timescales.
• Investigate and resolve client queries regarding invoices.

Skills

Organizational skills

Excellent interpersonal skills

Ability to multitask

Problem-solving skills

Team player

Job description

Job Title: Client Accounts Team Member (Fixed Term Contract)

Location: AndersonMoores Veterinary Specialists, Winchester, SO21 England

Job Type: Fixed Term Contract (12 months)

Hours: Part Time, 36 hours per week.

Salary: £25,646.40 pro rata to £23081.76 per annum

We are currently recruiting for a Part time Client Accounts Team Member to join the team to assist with all elements of the day-to-day finances of the practice.

Responsibilities

• To accurately record and process payments and refunds from clients and insurers
• To accurately process insurance claims within agreed timescales
• Liaise with insurers to ascertain outcomes for insurance claims.
• Investigate and resolve queries made by clients regarding invoices raised
• Various other admin tasks as may occasionally be requested by the Client Accounts Manager and to support the rest of the team

What kind of person you need to be

• M otivated and well organised with the ability to work on their own initiative
• Have a friendly, welcoming, and professional manner with excellent interpersonal skills
• The ability to multitask , problem solve and prioritise whilst maintaining a high level of accuracy and quality of work
• Be a team player with the ability to establish positive working relationships Can support and communicate effectively with clients, vet professionals, and fellow associates
• E xperience in veterinary finance or pet insurance is welcome but not essential as full training will be provided

Benefits

• 5 weeks holiday + bank holidays + Birthday Leave
• Extensive free online Linnaeus CPD program
• Career progression opportunities
• Staff discount schemes
• Life Assurance
• Enhanced sickness pay
• Enhanced equal family leave
• E-car salary sacrifice scheme
• Employer contribution pension scheme
• Wellness program including:
• Employee assistance program
• Eyecare voucher scheme
• Free annual Flu jab
• Cycle to work scheme
• Recruitment referral reward scheme

About us

We are a true multidisciplinary referral only hospital with departments in orthopaedic surgery, soft tissue surgery, neurology, internal medicine, oncology, anaesthesia and diagnostic imaging. Each of the clinical disciplines is staffed to European Diplomate or RCVS Specialist standards. The hospital is well equipped and provides excellent inpatient facilities with qualified RVNs and veterinary interns on-site 24/7. Imaging includes computed radiography, fluoroscopy (with digital subtraction and road-mapping), ultrasonography and on-site MRI and CT.

At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.

Anderson Moores Veterinary Specialists is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits.

At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You’ll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best - care for pets.

We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose.

All applications with the relevant skills and qualifications will be carefully considered. If you need any support in completing your application or simply want to find out more about Anderson Moores Veterinary Specialists, Linnaeus or the role please contact our Talent Acquisition team at [e-mail].