Client Account Manager

Cogent Staffing; Halifax; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading staffing agency in the UK seeks an experienced account manager to oversee projects from initial brief to installation. This role requires proficiency in managing client relationships and ensuring project profitability. The ideal candidate will have a background in account management within the retail sector and excel in communication and project management. Join a collaborative team dedicated to delivering high-quality service to top UK brands.

Benefits

Competitive salary based on experience

Performance-related bonuses or commissions

Opportunity to work with prominent UK and global brands

Supportive and collaborative team environment

Career development and advancement opportunities

Qualifications

• Proven experience in account management, particularly in retail instore and window display/POS sectors.
• Strong commercial acumen and project management capabilities.
• Excellent communication skills with a keen eye for detail.
• Ability to thrive under pressure and manage multiple deadlines effectively.
• A proactive and solutions-oriented approach.

Responsibilities

• Develop and nurture strong relationships with clients.
• Oversee multiple projects from concept to installation.
• Coordinate with internal teams, including design, production, purchasing, and logistics.
• Prepare accurate quotes, proposals, and project timelines.
• Monitor project budgets, costs, and overall profitability.
• Identify and pursue growth opportunities within existing accounts.
• Maintain exceptional standards of customer service and communication.

Skills

Account management experience

Strong commercial acumen

Excellent communication skills

Ability to manage multiple deadlines

Proactive approach

Job description

In this dynamic position, you will serve as the primary contact for your clients, overseeing projects from initial brief through to design, production, and final installation. Collaborating closely with our in‑house design, production, and purchasing teams, you will ensure that each project is delivered on time, within budget, and to the highest quality standards. This fast‑paced role involves managing multiple accounts and fostering new business opportunities while strengthening relationships with some of the UK's leading retail brands.

Key Responsibilities

• Develop and nurture strong relationships with clients.
• Oversee multiple projects from concept to installation.
• Coordinate with internal teams, including design, production, purchasing, and logistics.
• Prepare accurate quotes, proposals, and project timelines.
• Monitor project budgets, costs, and overall profitability.
• Identify and pursue growth opportunities within existing accounts.
• Maintain exceptional standards of customer service and communication.

Key Requirements

• Proven experience in account management, particularly in retail instore and window display/POS sectors.
• Strong commercial acumen and project management capabilities.
• Excellent communication skills with a keen eye for detail.
• Ability to thrive under pressure and manage multiple deadlines effectively.
• A proactive and solutions‑oriented approach.

What the company offers

• Competitive salary based on experience.
• Performance‑related bonuses or commissions.
• Opportunity to work with prominent UK and global brands.
• Supportive and collaborative team environment.
• Career development and advancement opportunities.

At Cogent Staffing, we are committed to ethical recruitment practices and fostering an inclusive workplace. We actively encourage applications from all qualified candidates, regardless of race, gender, disability, religion or belief, sexual orientation, age, or any other characteristic protected by law. We believe that diversity enriches our teams and enhances our ability to serve our clients effectively.

We ensure that our recruitment processes are fair, transparent, and free from bias, promoting equal opportunities for all applicants.