Clerical Officer - Theatres.

NHS; Sheffield; On-site; GBP 25,000; Full time

Job summary

A leading healthcare provider in Sheffield is seeking an enthusiastic individual for a full-time role in administrative support within Anaesthesia and operating services. Key responsibilities include managing departmental communications and assisting with patient case notes. Candidates must have strong organizational and communication skills, alongside relevant qualifications and experience. Competitive salary and support for personal development are offered.

Benefits

Commitments to professional development

Excellent benefits for staff

Qualifications

• Experience of working within an office environment.
• Experience of working in a public facing role.
• Knowledge of using information/customer service systems.

Responsibilities

• Provide administrative support to the department.
• Distribute incoming and outgoing departmental mail.
• Requisition and delivery of patient case notes.

Skills

Excellent communication skills

Effective organisational skills

Ability to maintain confidentiality

Use of initiative

Education

GCSE at Grade C/4 in English and Maths

NVQ Level II in Business Admin/Customer Service/IT

Tools

Microsoft Office packages (Outlook, Excel, Word)

Infoflex / SystmOne

Job description

Job Summary

Applications are invited from enthusiastic, proactive individuals to provide a daily administrative support service within Anaesthesia and operating services.

The post holder will be based at the Hallamshire hospital but could be expected to cover like for like roles cross sites.

Main duties of the job

The successful candidate will provide administrative support to the department including activities such as:

• Administrative Support
• Distribute incoming and outgoing departmental mail
• Scanning and filing of request forms and other documentation as required
• Requisition, collection and delivery of patient case notes in a timely fashion to support the admission of patients for elective surgery
• Receive and distribute emails within the department and transmit emails on behalf of others when required
• To follow agreed protocols and policies seeing advice where appropriate
• To work in an efficient, effective and timely manner and be adaptable to change
• To work in a safe manner in accordance with departmental and Trust Health & Safety Policies

As a member of the AOS Directorate, the post holder will be welcomed into the established administrative team to work alongside a range of colleagues.

*This post is based at Royal Hallamshire Hospital but will require you to cover like for like roles cross site as per service need, a FOC bus service operates between sites, all training and support will be given before you are expected to cover*

About us

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Details

• Date posted: 05 November 2025
• Pay scheme: Agenda for change
• Band: Band 2
• Salary: £24,465 a year pa/pro rata for part time staff
• Contract: Permanent
• Working pattern: Full-time
• Reference number: 190-0577-DIR-S-A
• Job locations:
  • Royal Hallamshire Hospital
  • Glossop Road
  • Sheffield
  • S10 2JF

Job Description

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria. Failure to do so will result in your application being refused.

Person Specification

• Qualifications - Essential
  • GCSE at Grade C/4 in English and Maths (or equivalent qualifications) or equivalent experience
• Qualifications - Desirable
  • NVQ Level II in Business Admin/Customer Service/IT
• Experience - Essential
  • Experience of working within an office environment
  • Experience of working in a public facing role.
• Experience - Desirable
  • Relevant experience within the NHS
• Further Training - Essential
  • Knowledge of / experience of using information and/or customer service systems.
  • Working knowledge of Microsoft Office packages including Outlook, Excel and Word.
• Further Training - Desirable
  • Previous experience Infoflex / 59R Software
  • Previous experience of PAS / Infoflex / SystmOne (area specific software)
• Skills and Knowledge - Essential
  • Understanding of data protection issues and the ability to maintain confidentiality
  • Excellent communication skills, with ability to deal with staff at all levels.
  • Displays use of initiative with effective organisational skill
  • Ability to prioritise and work to strict/conflicting deadlines
  • On-going commitment to personal development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Sheffield Teaching Hospitals NHS Foundation Trust

Royal Hallamshire Hospital

Glossop Road

Sheffield

S10 2JF

Employer's website

https://www.sth.nhs.uk (Opens in a new tab)