Clerical Officer/Receptionist - Integrated Reception Adults and Older People’s Services

NHS Scotland; Glasgow; On-site; GBP 18,000 - 22,000; Part time

Job summary

A major healthcare provider in Glasgow is seeking a part-time clerical support staff member to assist in administrative tasks within the primary/community care service team. The role requires strong communication skills and the ability to work flexibly across various office bases. Interested candidates should demonstrate their experience in reception and data management. This position offers a fixed-term contract of 12 months at 20 hours per week.

Qualifications

• Ability to work flexibly within agreed procedures.
• Experience performing administrative tasks.
• Strong communication with patients and staff.

Responsibilities

• Provide clerical support to the healthcare team.
• Carry out data input and record management.
• Maintain professional contact with patients.

Skills

Reception skills

Data input

Record management

Strong communication

Job description

Overview

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

1x fixed-term post for 12 months, 20 hours per week. The shift pattern is Wednesday to Friday. Salary is Pro Rata for part-time posts.

Responsibilities

• Provide reception/clerical/administrative support to the primary/community care service team as required, working flexibly within agreed procedures and protocols to one or more office bases within the North East Sector.
• Carry out reception duties, data input, record management and general typing.
• Maintain courteous and professional contact with patients, members of the public and staff. Communicate with records officers across NHSGGC and other board areas as required.
• Support the generic functions and duties administered within the wider Business Team section as required.

Requirements / Qualifications

• Ability to work flexibly within agreed procedures and to operate across one or more office bases.
• Experience or ability to perform reception, data input, record management and general typing tasks.
• Strong communication skills with patients and staff and a courteous, professional manner.
• Ability to work with records and handle sensitive information in line with organisational procedures.
• Commitment to equality, inclusion and a positive, team-oriented approach.

Additional Information

• This post may close early depending on volume of responses.
• Informal contact: Ross McCready, MH Sector Administrator, 07508465780, [e-mail]
• This role does not meet the eligibility criteria for a Skilled Worker visa or Health and Care Worker visa. NHS Greater Glasgow and Clyde is unable to provide candidates or employees with a Certificate of Sponsorship (CoS).
• Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.
• NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion and are proud of our diverse workforce. By signing the Armed Forces Covenant, NHSGGC commits to being a Forces Friendly Employer and supports applications from the Armed Forces Community.
• Candidates should provide original and authentic responses in the application form. The use of artificial intelligence (AI) or other third-party tools to generate or significantly modify responses is discouraged. By submitting your application, you confirm that all answers are your own work.
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