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Clerical Officer / Receptionist - Business Support

NHS National Services Scotland

Glasgow

On-site

GBP 100,000 - 125,000

Part time

13 days ago

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Job summary

A major UK healthcare provider in Glasgow is seeking a part-time Clerical Officer/Receptionist. This permanent position involves supporting the Main Reception and managing administrative tasks within a health centre. The ideal candidate will possess strong communication and organizational skills, with knowledge of Microsoft Packages being essential. Experience with EMIS and PECOS systems is desirable. This role does not meet the criteria for a Skilled Worker visa.

Responsibilities

  • Support Main Reception and serve as first point of contact for visitors.
  • Handle administrative tasks as delegated by Senior Business Support Assistant.
  • Make appointments for Treatment Rooms across Glasgow city.
  • Cover afternoon posts on short notice if required.

Skills

Good communication skills
Organisational skills
Ability to work without direct supervision
Knowledge of Microsoft Packages
Experience with EMIS systems
Experience with PECOS systems
Job description

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non‑clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

Shift pattern: Monday to Friday between 8.30‑4.30pm various times.

Salary: Pro Rata for part time hours.

This is a permanent part time post and is an exciting opportunity for appropriately qualified and enthusiastic applicants to join the Business Support Team within North West Locality and carry out the role of Clerical Officer/Receptionist initially based within North West Sector but based mainly within Drumchapel HC. The post holder will support services to include Main Reception, and will be first point of contact for visitors, enabling effective service and communication within the Health Centre.

Responsibilities
  • Support Main Reception and serve as first point of contact for visitors, enabling effective service and communication within the Health Centre.
  • Handle administrative tasks as delegated by Senior Business Support Assistant and wider Team.
  • Make appointments for Treatment Rooms across Glasgow city.
  • Please cover afternoon posts on short notice if required.
Qualifications & Skills
  • Good communication and organisational skills and ability to work without direct supervision.
  • Knowledge of Microsoft Packages essential.
  • Experience of working with EMIS, PECOS systems desirable.
Contact

Informal contact: Claire Mitchell – Assistant Business Support Manager on 07970820780 or Claire.mitchell11@nhs.scot

Recruitment information: Information for candidates.

Additional Information

This post may close early due to volume of responses. Please submit your application as soon as possible.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship.

NHS Greater Glasgow and Clyde – NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

Armed Forces Covenant: By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

Artificial intelligence (AI), automated tools, or other third‑party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply may result in your application being withdrawn.

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