Clerical Officer Receptionist

Durham County Council; North East; On-site; GBP 10,000 - 40,000; Part time

Job summary

A local government authority in North East England is seeking a part-time Clerical Officer/Receptionist. The successful candidate will provide a professional receptionist service and general administrative support. Applicants should have at least 4 GCSEs including English language. This position offers a competitive rewards package, including flexible working arrangements and generous leave entitlements.

Benefits

Competitive salary

Generous annual leave entitlement

Membership of Local Government Pension Scheme

Flexible working arrangements

Qualifications

• Enthusiastic team player who prides in excellent customer service.
• Ability to handle reception duties efficiently.
• Experience in data entry and file management.

Responsibilities

• Provide receptionist service and general administrative support.
• Manage incoming and outgoing correspondence and telephone calls.
• Type documents and manage booking and diary activities.
• Manage booking rooms and diary management.

Skills

Customer service skills

Organizational skills

Communication skills

Organizational skills

Education

4 GCSEs (grades A-C including English language or literature) or equivalent

Job description

What is involved?

A permanent part time 18.5-hour vacancy in Business Services for a Clerical Officer/Receptionist. You will be based at Crook Civic Centre and will provide a professional, effective and efficient receptionist service and general administrative support to visitors, callers, users and members of one point, and families first services.

• Reception duties, dealing with incoming and outgoing correspondence, telephone answering and message taking
• Ordering, data entry, file management, including scanning and archiving
• Typing duties including production of posters and display materials
• Arranging transport, issue and recording of petty cash transactions
• Booking rooms and diary management

We are looking for a professional and enthusiastic team player who takes pride in providing excellent customer-service.

We encourage you to contact Claire Milmore via email at [e-mail] to arrange an informal discussion about this role.

What will I need?

You should have 4 GCSEs (grades A-C including English language or literature) or equivalent

Please refer to the attached person specification for the full criteria.

Interviews

Interviews will be held week commencing 17th November 2025.

We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

Our offer to you

We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years’ continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website.

Rewards and benefits are subject to individual terms and conditions.

Equality, Diversity, and Inclusion

We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled people and offer support throughout the recruitment process.

How to apply

Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the ‘Person Specification’ section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted. For guidance on completing your application, visit our website.

If you require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27, or via email [e-mail]

All correspondence relating to your application will be sent from [e-mail]. Kindly check your spam/junk folder regularly to ensure you don’t miss any updates.

Connect with us

Follow us on Instagram
Like us on Facebook
Visit our website