Clerical Officer - Imaging

Walsall Healthcare NHS Trust; Walsall; On-site; GBP 22,000 - 28,000; Full time

Job summary

A local NHS Trust in Walsall seeks a dedicated clerical support professional for the Imaging Department. The ideal candidate will have at least 2 years of administrative experience in an NHS setting and possess strong communication and organizational skills. This role includes evening and weekend shifts, ensuring a varied work schedule that supports diverse staffing needs.

Benefits

Flexible working options

Qualifications

• A minimum of 2 years administrative/clerical experience within an NHS organisation in the last 2 years.
• Demonstrate excellent prioritisation and adaptability.
• Have excellent communication and organization skills.

Responsibilities

• Provide comprehensive clerical support to the Imaging Department.
• Ensure that all patient information is correct.
• Deal with day to day enquiries from the public and other departments.

Skills

Administrative/clerical experience within NHS

Excellent communication skills

Time management skills

Organisational skills

Flexible working approach

Education

Business and Administration Level 2

Job description

The successful applicant should be able to provide efficient, effective and comprehensive clerical support to the Imaging Department, in a general office setting, in accordance with Trust policies and procedures and preferably with knowledge of CRIS. To ensure that all patient information is correct and to deal with day to day enquiries from both the general public and other hospital departments in a courteous, efficient and timely manner.

The post is for 37.5 hours/week which includes evening and weekend work on a rota basis.

Key qualifications and skills

• A minimum of 2 years administrative/clerical experience within an NHS organisation in the last 2 years.
• Business and Administration Level 2 is desirable.
• Demonstrate excellent prioritisation and time management skills and adaptability.
• Have excellent communication skills.
• Good organisation skills.
• Flexible working approach.

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 286,700, providing inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010 and the continued upgrading of existing areas ensures the Trust now has a state‑of‑the‑art Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit facilities. Work is also well underway on its multi‑million pound new Urgent and Emergency Care Centre which will house a new Emergency Department (including Children's Emergency Department), co‑located Paediatric Assessment Unit, Acute Medical Unit and Urgent Care Centre. This is scheduled for completion this year.

We would particularly welcome applications from people from a BME background and people with a disability as these groups are currently under‑represented at senior level. We value diversity within our Trust and are working to achieve equality in our recruitment.

We support flexible working for all employees and prospective applicants.

Any settled workers meeting the requirements must be offered the position in preference to any non-resident candidates meeting the requirements, unless the role falls under a PhD‑level code, in which case sponsorship may be attained.