Clerical Officer

Betsi Cadwaladr University Health Board; Wrexham; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading health organization in Wales is seeking an administrative support member in the Audiology Department. Responsibilities include managing patient records and supporting clinical staff. Candidates should have experience in administration and strong communication skills. Proficiency in Welsh is preferred, and all applications are welcome. Join a committed team focused on quality health services in North Wales.

Benefits

Engaged Leadership culture

Commitment to equality and diversity

Disability Confident Employer status

Qualifications

• Experience in an administration environment is required.
• Proficiency in Welsh is desirable.
• Willingness to help others and provide excellent service.

Responsibilities

• Manage administrative tasks to support clinical staff.
• Ensure accurate patient records.
• Respond to patient enquiries.

Skills

Customer care

Verbal communication

Written communication

Proficient computer skills

Job description

Job Overview

Working as part of the administration team based in the Audiology Department at Ysbyty Wrexham Maelor, the post holder will be required to provide clerical duties primarily related to patient administration in support of clinical staff.

Responsibilities

Provide an excellent service to patients in a busy outpatient department. Support clinical staff by managing administrative tasks, ensuring accurate patient records, and responding to enquiries. Demonstrate good verbal and written communication skills, excellent customer care, and willingness to help others.

Qualifications

Experience in an administration environment, proficient computer skills, and proficiency in Welsh is desirable. Speakers of Welsh and/or English are equally welcome to apply.

About Betsi Cadwaladr University Health Board

Betsi Cadwaladr University Health Board (BCUHB) North Wales is the largest health organization in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000 across North Wales. The Board is committed to supporting staff and has an Engaged Leadership culture, promotes equality and diversity, and is a Disability Confident Employer.

Application Process

Please check your email account regularly. Successful applicants will receive all recruitment-related correspondence via the email account registered on the application form. Applications may be submitted in Welsh; applications submitted in Welsh will not be treated less favourably than those in English.