Clerical Officer

Lancashire Care NHS Foundation Trust; Leyland; On-site; GBP 25,000; Full time

Job summary

A healthcare provider in Leyland is looking for an administrator to assist in transferring electronic patient records. Candidates should have relevant administrative qualifications, excellent computer skills, and experience in a public-facing role. The position offers a full-time contract for 8 months with a salary of £24,465 per annum.

Qualifications

• Experience working in an office environment.
• Experience in dealing with members of the public.
• Good grammar and numeracy skills.

Responsibilities

• Provide a comprehensive administration service.
• Support clinical teams through general administration.
• Communicate effectively with patients by telephone.

Skills

Excellent computer skills

Interpersonal skills

Customer care skills

Organizational skills

Communication skills

Data input and retrieval

Education

Administrative qualification at NVQ Level 2/RSA 2

GCSE English Language A‑C

ECDL or equivalent

Tools

Microsoft Office applications

Databases

Job description

Job Summary

We have an exciting opportunity for an administrator to support the transfer of the electronic patient records from ECR and RiO to EMIS. This is initially supporting the Children’s Therapy Service in the Central & West Network. The post holder will be aligned to the Business Management Admin Unit and will support Physical Health Services in the Central & West locality. They will be required to work flexibly in response to the needs of the Physical health admin service as directed by their administration line manager, to ensure continuity of a quality service provision.

Main duties of the job

The post holders will have a good standard of education with qualifications in English, Maths and Word processing. Excellent computer skills are required. One of the primary purposes of this role is to provide a comprehensive administration service and therefore, general administration experience is essential in order to provide a professional service to the clinical teams. Contact with patients by telephone is required and therefore, experience of dealing with people is essential, as are excellent interpersonal and customer care skills. It is essential that the post holder has good organisational and communication skills. The post holder will be required to work both as part of a team and on their own initiative. A standard DBS disclosure will be required.

About Us

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care. The Trust also provides a range of physical health and well‑being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area. Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours, flexi‑time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.

Details

Date posted: 03 November 2025
Pay scheme: Agenda for change
Band: Band 2
Salary: £24,465 a year per annum
Contract: Fixed term
Duration: 8 months
Working pattern: Full‑time
Reference number: 351-CS2797-CC
Job locations: Leyland House, Centurion Way, Leyland, PR26 6TY

Job responsibilities

For further information about the role, please see the attached recruitment pack which includes a detailed job description and person specification, or visit our website via Lancashire and South Cumbria NHS FT.

Person Specification

Essential

• Administrative qualification at NVQ Level 2/RSA 2 or equivalent experience
• GCSE English Language A‑C
• ECDL or equivalent experience

Knowledge

• Knowledge of working with databases
• Knowledge of working with Microsoft Office applications

Experience

• Experience working in an office environment
• Experience working with members of the public

Skills

• Good grammar and numeracy skills
• Excellent keyboard skills
• Data input and retrieval

Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Employer details

Employer name: Lancashire & South Cumbria NHS Foundation Trust
Address: Leyland House, Centurion Way, Leyland, PR26 6TY
Employer's website: https://www.lscft.nhs.uk/