Clerical Assistant (Full Time) (Permanent) - REN13272

Renfrewshire Council; United Kingdom; On-site; GBP 18,000 - 24,000; Full time

Job summary

A local government organization in the United Kingdom is seeking a Clerical Assistant to support service objectives through various clerical duties. The role involves building relationships with managers and stakeholders, handling data, and providing excellent customer service. Candidates should have clerical experience and knowledge of IT systems. A qualification in Business Administration or Customer Service is desirable.

Qualifications

• Experience in a clerical role within an office environment.
• Knowledge of common IT systems.
• Ability to engage with local managers and stakeholders.

Responsibilities

• Engage with local managers and colleagues to build relationships.
• Input and extract data using electronic systems.
• Carry out word processing, document completion, and call handling.

Skills

Customer service skills

Organisational skills

Time management skills

Literacy skills

Numeracy skills

Education

SVQ Level 2 in Business Administration

Customer Service Professional Award

Tools

Microsoft Office

Databases

Job description

Advert

Clerical Assistant

You will contribute to the achievement of agreed service objectives, by carrying out a variety of clerical duties to support the service.

Duties of the post include engaging with local managers, stakeholders and colleagues to build effective working relationships; input and extract of data using a range of electronic systems; word processing; document completion; call handling; ordering and receipting; processing mail; photocopying and filing and reception duties.

It is essential that you have experience of working in a clerical role within an office environment. It is also essential that you have knowledge of common IT systems including databases and Microsoft Office and have effective customer service, literacy & numeracy skills aswell as organisational and time management skills.

An SVQ Level 2 in Business Administration (or equivalent) or Customer Service Professional Award is desirable. Experience of working with different agencies and use of purchasing systems is also desirable.

If successful, you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post. If you would like further information in relation to the Disclosure Scotland checks, please visit www.disclosurescotland.co.uk.