Cleaning Team Leader

CBW Staffing Solutions; Witney; On-site; GBP 28,000; Full time

Job summary

A leading cleaning service provider is seeking a dedicated Team Leader based in Witney. This permanent role involves organizing team members, managing performance, and adhering to health and safety standards. The ideal candidate will have a proven background in team leadership within a commercial cleaning environment. Responsibilities include training staff, resolving customer complaints, and ensuring high cleaning standards. This is a full-time position with a salary of £27,300 per annum.

Qualifications

• Proven track record in cleaning within a commercial environment.
• Supervisor/Management experience required.
• Compliance with health & safety practices.

Responsibilities

• Organise team members to deliver effective service and monitor performance.
• Receive and deal with customer complaints.
• Organise stock counts and conduct brand standard audits.
• Train new team members on procedures and standards.
• Ensure cleaning and safety procedures are adhered to.

Skills

Team Leadership

Customer Complaint Resolution

Training and Development

Communication Skills

Job description

Permanent -Cleaning Team Leader -Witney- FM Service Provider - £27,300 per annum

Exciting opportunity for a Team Leader to work for an established cleaning company situated in Witney. CBW are currently recruiting for a Team Leader to be based in a commercial building. The successful candidates will have a proven track record in Team Leading within a commercial building.

Hours / Details:

• Monday to Friday
• 37.5 hours per week
• Contract type - Permanent
• Start immediately

IMPORTANT - Please only apply for positions above if you can commit to the hours above.

Key duties & Responsibilities:

• Organise team members to deliver service effectively and monitor performance including performance feedback and conducting team appraisals. Ensure all team members get involved and feel included.
• Receive and deal with customer complaints appropriately and ensure compliments are shared with the team.
• Organise monthly stock count and conduct appropriate brand standard audits.
• Identify and support team members who can and are willing to evolve their careers.
• Train new team members to learn procedures and brand standards for all general tasks.
• Support the effective delivery of special functions or events.
• Ensure cleaning standards and safety procedures are adhered to.
• Compile a training plan and ensure that all on and off job training is carried out accordingly for all cleaning operatives.
• Maintain computerised point of sale system and ensure that all staff are fully trained to operate it efficiently.
• Administration of schedules and salaries of all Team Members.
• Maintain schedule and timesheets of workers.
• Perform day to day basic cleaning duties.

Requirements

• Have a proven track record in cleaning within a commercial environment.
• Supervisor/Management experience.
• Ensure compliance with relevant health & safety practices.
• To always act in a professional manner.
• Be honest, reliable, and hard working.
• Must be able to demonstrate good communication skills.
• Be eligible to work in the UK.

Send your CV to Jordyn at CBW Staffing Solutions for more information.