Cleaning Supervisor - Mobile North West

PRS; Leigh; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading service provider is looking for an experienced Cleaning Supervisor to oversee soft services across the North West of England. The role involves ensuring high standards of cleanliness and compliance with health regulations while providing excellent customer service. Candidates should have proven supervisory experience in catering or cleaning services, strong food hygiene knowledge, and effective leadership skills, with a pay rate of £13.86 per hour.

Qualifications

• Experience in a similar supervisory role within catering, cleaning, or soft services.
• Strong understanding of food hygiene, HACCP, and cleaning standards.
• Confident using IT systems like Word, Excel, and PowerPoint.

Responsibilities

• Provide outstanding customer service and respond promptly to client requests.
• Supervise and support staff to maximise productivity.
• Ensure compliance with Food Hygiene and NHS standards.

Skills

Customer service

Leadership

Food Hygiene knowledge

IT proficiency

Performance management

Education

Food Hygiene Level 3

IOSH Managing Safely

Job description

Overview

Role - Cleaning Supervisor
Duration - temp - perm role
Location - North West, covering Wigan, Warrington, Bolton, Manchester, Winsford, Ellesmere & Liverpool.
Hours - 40 hrs per week (working 8 hours shifts between - 8am-6:30pm, 5 days out of 7)
Pay - £13.86ph

The Role

We're looking for an experienced and proactiveSoft Services Supervisorto oversee our catering, domestic, and laundry services across the North West. You\'ll play a key role in ensuring our teams deliver excellent customer service, maintain the highest hygiene and cleanliness standards, and comply with all company and NHS requirements.

Key Responsibilities

• Provide outstanding customer service and respond promptly to client requests with a professional, “can do” attitude.
• Supervise and support staff to maximise productivity and maintain high service standards.
• Ensure compliance withFood Hygiene,HACCP, andNHS National Standards of Cleanliness.
• Oversee rotas to ensure full staffing coverage and accurate timesheets.
• Manage stock levels, supplier performance, and equipment use.
• Conduct regular audits, performance monitoring, and staff training.
• Ensure compliance withHealth & Safety,COSHH, andInfection Controlregulations.
• Provide out-of-hours support when required and maintain regular communication with your line manager.

Skills & Experience

• Proven experience in a similar supervisory role within catering, cleaning, or soft services.
• Strong understanding of food hygiene, HACCP, and cleaning standards.
• Confident using IT systems (Word, Excel, PowerPoint).
• Excellent leadership, communication, and customer service skills.
• Experience with auditing, performance management, and training.

Qualifications

• Food Hygiene Level 3(essential)
• IOSH Managing Safely(preferred)
• Previous supervisory experience within healthcare, facilities, or similar environments.
• Flexible and able to work occasional unsociable hours when required