Cleaning Supervisor

Manchester Arndale; Wrexham; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading facilities management company in Wrexham is seeking a Supervisor to oversee cleaning staff. You will be responsible for maintaining high cleanliness standards, managing a small team, and ensuring efficient operations. The ideal candidate will possess supervisor experience, strong IT skills, and excellent customer service skills. This role offers varied working patterns and a supportive work environment.

Qualifications

• You must have Right to Work in the UK.
• Desire to lead a team and oversee tasks.
• Able to work to deadlines and prioritize, flexible with hours.

Responsibilities

• Overseeing and assisting with the cleaning of all areas.
• Managing a small team, including rotas and performance management.
• Responsible for coaching and health & safety training.

Skills

Supervisor experience

Good IT skills in MS Office

Excellent customer service skills

Attention to detail

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

Working Pattern

Varied days + Saturday

7am-12pm

At OCS, our cleaners play an important part in providing safe, clean environments in which our customers can thrive in their workspaces.

As Supervisor, you will ensure that cleaning staff perform their duties efficiently, maintain high cleanliness standards, and contribute to a safe and hygienic environment.

Key responsibilities:

• Overseeing and assisting with the cleaning of all areas within the cleaning specification (plus other ad hoc areas/duties, as required).
• Managing a small team, looking after rotas, holidays, absence management within budget and performance management to achieve a consistently high standard of cleaning.
• Responsible for delivering coaching/training, including health & safety, to all cleaning operatives and ensuring all records are updated correctly.
• Responsible for conducting cleaning audits on a weekly basis and escalating any areas of concern for support.
• Hold weekly team meetings and briefing sessions with your team to ensure clear and consistent communication.
• Manage the ordering of stock and consumables, updating the stock management system and also the distribution to cleaning stores.
• You will come into regular contact with customers/clients so it is important that you can assist them if needed and that you can communicate at all levels.
• Planning high level and deep cleaning works as required.
• Responsible for adherence to company policies and procedures.

The ideal candidate should meet the following criteria:

• You must have Right to Work in the UK.
• Previous supervisor experience preferably in a cleaning environment.
• Good IT skills in use of systems and MS Office.
• Desire to lead a team and oversee tasks.
• Excellent customer service skills.
• Able to work to deadlines and prioritise as well as being flexible with working hours and days.
• Good attention to detail is required.

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.