Cleaning Supervisor

Education Authority (Northern Ireland); Omagh; On-site; GBP 18,000 - 24,000; Full time

Job summary

Education Authority (Northern Ireland) seeks a Cleaning Supervisor to oversee cleaning staff at a designated location and to ensure EA standards are met. The role involves hands-on cleaning, staff induction, and liaising with building managers to resolve day-to-day issues.

Applicants should demonstrate two years’ external cleaning experience and knowledge of Health and Safety at Work NI Order 1978. Training will be provided where required. An enhanced disclosure check may be required.

Qualifications

• Two years’ experience of cleaning outside the home environment.
• Training may be required under Health and Safety legislation as provided by EA cleaning service.
• Knowledge of cleaning methods and machinery.

Responsibilities

• Plan, organise and supervise cleaning staff while personally undertaking cleaning duties.
• Liaise with the building manager on day-to-day cleaning issues.
• Induct and train staff; provide refresher training as required.
• Investigate complaints about cleaning provision and advise the line manager.
• Ensure supplies and equipment are stocked and maintained within budget.
• Maintain records of staff attendance, holidays and absence.
• Manage keys and ensure they are returned daily.
• Prepare periodic work plans in consultation with service users.

Skills

Initiative & pressure handling

English communication

Organisation & planning

Teamwork

Flexibility & instruction

Job description

PERSON SPECIFICATION

NOTES TO JOB APPLICANTS

• You must clearly demonstrate on your application form under each question, how, and to what extent you meet the required criteria as failure to do so may result in you not being shortlisted. You should clearly demonstrate this for both the essential and desirable criteria, where relevant.
• You must demonstrate how you meet the criteria by the closing date for applications, unless the criteria state otherwise.
• The stage in the process when the criteria will be measured is outlined in the table below.
• Shortlisting will be carried out on the basis of the essential criteria set out in Section 1 below, using the information provided by you on your application form.
• Please note that the Selection Panel reserves the right to shortlist only those applicants that it believes most strongly meet the criteria for the role.
• In the event of an excessive number of applications, the Selection Panel also reserves the right to apply any desirable criteria as outlined in Section 3 at shortlisting, in which case these will be applied in the order listed. It is important therefore that you also clearly demonstrate on your application form on how you meet any desirable criteria.

Section 1 - Essential Criteria

The following are essential criteria which will initially be measured at the shortlisting stage and which may also be further explored during the interview/selection stage. You should therefore make it clear on your application form how, and to what extent you meet these criteria. Failure to do so may result in you not being shortlisted.

Experience

Demonstrable two years’ experience of cleaning outside the home environment.

Other

To meet the statutory obligations under Health and Safety legislation the successful applicant may be required to undertake training as necessary & provided by the EA cleaning service.

Section 2 - Essential Criteria

The following are additional essential criteria which will be measured during the interview/selection stage in line with EA's Game Changing People Model.

Abilities

• Ability to use own initiative and to work under pressure to meet specific deadlines.
• Effective communication and interpersonal skills, including the ability to communicate and take instruction in the English language.
• Effective organisation and planning skills.
• Ability to work as a member of a team.
• Flexible approach to work, and able to give instruction.

Knowledge

• Knowledge of the requirements of a Cleaning Supervisor.
• Knowledge of Health and Safety at Work NI Order 1978.
• Knowledge of cleaning methods/machinery.

Values Orientation

Evidence of how your experience and approach to work reflect EA's ethos and values. You will find information about our Values here.

Section 3 - Desirable Criteria

Some or all of the desirable criteria may be applied by the Selection Panel in order to determine a manageable pool of candidates. Desirable criteria will be applied in the order listed. You should make it clear on your application form how, and to what extent you meet the desirable criteria, as failure to do so may result in you not being shortlisted.

Experience

Demonstrable experience of supervision of staff.

Our Values

Through the selection process we will also seek evidence that the personal values of candidates align with those of the EA. This will include evidence of commitment to equality and excellence in service delivery. These reflect our aim which is to meet the needs of all our children and young people equally, removing barriers to learning and ensuring equality of access to excellent education services so that every child can develop to his or her full potential.

DISCLOSURE OF CRIMINAL BACKGROUND

The Safeguarding Vulnerable Groups (Northern Ireland) Order 2007 defines working directly with children or young people or in specified places as 'regulated activity'.

In the event that you are recommended for appointed to a post that involves 'regulated activity', the Education Authority will be required to undertake an Enhanced Disclosure of Criminal Background. Please note that you WILL be expected to meet the cost of an Enhanced Disclosure Certificate. Details of how to make payment will be sent to you at the pre-employment stage.

Further information can be accessed on www.nidirect.gov.uk/campaigns/accessni-criminal-record-checks or www.justice-ni.gov.uk/articles/about-accessni

The Education Authority is an Equal Opportunities Employer

JOB DESCRIPTION

CLEANING SUPERVISOR

Responsible to: Designated line manager

Responsible for: The supervision of cleaning staff at a specified location

Job Purpose: To provide a cleaning service within a building or building complex to agreed standards.

1.0 Duties and Responsibilities

1.1 Plan, organise and control the work of cleaning staff to ensure that EA standards are met, it being understood that the cleaning supervisor personally undertake cleaning duties.

1.2 Carry out induction and skills training including refresher training in line with EA practice.

1.3 Liaise with the building manager or other authorised person on day today issues related to cleaning.

1.4 Investigate complaints in respect of the cleaning provision, take corrective action and where appropriate advise the designated line manager.

1.5 Ensure that adequate supplies of materials and light equipment are requisitioned and maintained at appropriate levels within the budget allocated and that equipment is kept in good condition, used and stored correctly.

1.6 Monitor suitability and performance of materials and light equipment and advise the designated line manager where these are inappropriate for the task.

1.7 Recommend and implement changes in work procedures in consultation with the designated line manager to improve economy, standards or ease of operation.

1.8 Ensure that the cleaning standards within the premises meet EA standards.

1.9 The allocation of keys to cleaning staff and ensuring that these are returned at the end of each day.

1.10 Plan periodic work in consultation with service users and report plans to the Area Co-ordinator in advance of school closures.

1.11 Ensure that all records in respect of staff attendance, holidays, absence are completed, authorised and returned to EA in good time.

1.12 Maintain records of consumable stocks and inventory of equipment.

2.0 General Conditions

2.1 All duties must be carried out to comply with:

• The Health and Safety at Work (NI) Order 1978;
• Acts of Parliament, Statutory Instruments and Regulations and other legal requirements;
• The COSHH Regulations;
• Codes of Practice.

2.2 All duties will be carried out in the working conditions normally inherent in the particular job.

2.3 Cover colleagues on sick leave in line with EA procedure.

2.4 Absence must be reported in line with the EA’s Procedure and the relevant forms must be completed and signed by the Building Supervisor.

2.5 When carrying out cleaning duties protective clothing or work wear issued must be worn.

2.6 Flat-soled enclosed-toe footwear should be worn when carrying out cleaning duties.

2.7 Any cleaning equipment issued must be used and cared for in an appropriate and safe manner, with any defects being reported immediately.

2.8 All necessary paperwork must be completed.

2.9 Duties will be carried out for jobs up to and including those in the same grade, provided such duties are within the competence of the employee.

3.0 Training

3.1 Employees will accept any training for jobs graded at a higher level than their own. Payment will only be made where there is a requirement by

the authority for the higher-level duties to be carried out.

3.2 Employees Must Accept Any Training To Facilitate The Undertaking Of Duties Up To And Including Their Own Grade. The Training To Include:

• Induction Training
• Refresher Training

It is acknowledged that the contents of this generic job description are not subject to appeal.

In accordance with Section 75 of the Northern Ireland Act (1998), the post-holder is expected to promote good relations, equality of opportunity and pay due regard for equality legislation at all times.

Posts involving work in educational institutions are subject to the provisions of the Safeguarding Vulnerable Groups (NI) Order 2007. The successful applicant will require an enhanced disclosure check which at present costs £33. Further details regarding the payment of this check will be issued with the contract of employment.