Cleaning Supervisor

Manchester Arndale; Falkirk; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

OCS Academy

Retail discounts via Hapi app

Retail Perks With Hapi app

Professional Growth

Flexible Pay

Job summary

OCS UK & Ireland is seeking a Cleaning Supervisor to take overall responsibility for the day-to-day cleaning operation within a school environment. You will work with the Area Supervisor to determine staffing levels, manage training, and ensure timely orders for equipment and supplies.

You will monitor standards, liaise with the Head Janitor, and lead a team to maintain a clean teaching environment while adhering to health and safety policies.

Qualifications

• Supervisory experience in a cleaning environment, preferably in a PPP environment.
• BICSc certification to an appropriate level.
• Experience of operating a management system i.e. ISO 9001:2000, 14001, 18001.
• A pro-active attitude.
• Good IT/computer skills.
• The ability to supervise operatives.
• Excellent communication skills including verbal and the written word.
• The ability to form relationships with clients and to exceed customer expectation.
• Approachable demeanour and a demonstrable commitment to team working.
• A track recordof delivering a similar role.
• A commitment to continuing professional development in relation to themselves and their team members.

Responsibilities

• To have the overall responsibility for the practical organisation of the day-to-day cleaning operation.
• In consultation with the Soft Services Area Supervisor, to identify the number of cleaning staff required to maintain a clean teaching environment within the set annual budget.
• To monitor stocks of cleaning equipment and materials in order that orders can be placed on a timely basis.
• To organise appropriate training for all cleaning staff.
• Maintain a flexible daily cleaning schedule of all internal areas of the school.
• Ensure that identified key areas of the school receive priority in the schedule.
• Liaise with the Head Janitor and review the weekly school calendar to identify lettings and school events.
• Liaise with school representative to ensure client satisfaction.
• Check on a daily basis that all areas of the school are cleaned to a satisfactory standard and daily cleaning logs are completed for each work section.
• Undertake any additional cleaning duties as directed, by the Area Supervisor.
• Maintain cleaning staff attendance logs and timesheets for submission to Head Office.
• In conjunction with the Area Supervisor, interview and recruit sufficient cleaning staff to cover the weekly budgeted cleaning hours.
• To be responsible for the day-to-day personnel management of the cleaning staff, and consulting with the Area Supervisor on any necessary formal procedures.
• Produce on a monthly basis, official order forms for equipment, uniform and materials for authorisation by the Area Supervisor.
• To ensure that tools, equipment and materials are available as and when required to ensure the effective delivery of the service.
• Investigate and maintain a working knowledge of developments in cleaning equipment and materials and to identify means by which the cleaning operation might be developed.
• Conduct regular site audits to ensure that the specified standard of work is maintained.
• Develop and carry out induction procedures with all new staff.
• Identify formal and informal training needs for all cleaning staff.
• Provide information to the Area Supervisor for the Training Log.
• To ensure that all Health & Safety procedures are followed, in accordance with company policies.
• Any other duties as may be considered reasonably appropriate for this post and agreed at school level.

Skills

Supervisory experience

BICSc certification

ISO knowledge

Pro-active attitude

IT skills

Staff supervision

Verbal & written communication

Client relationship building

Team player

CPD commitment

Job description

About The Role:

Working Pattern

• Week Days 6am-8.30am & 4pm-6pm

Role Objectives

• To have the overall responsibility for the practical organisation of theday-to-daycleaning operation.
• In consultation with the Soft Services Area Supervisor, toidentifythe number of cleaning staff required tomaintaina clean teaching environment within the set annual budget.
• Tomonitorstocks of cleaning equipment and materials in order that orders can be placed ona timelybasis.
• To organiseappropriate trainingfor all cleaning staff.

Role Tasks

• Tomaintaina flexible daily cleaning schedule of all internal areas of the school.
• Ensure thatidentifiedkey areas of the school receive priority in the schedule.
• Liaise with the Head Janitor and review the weekly school calendar toidentifylettings and school events.
• Liaise with school representative to ensure client satisfaction.
• Checkon a daily basisthat all areas of the school are cleaned to a satisfactory standard and daily cleaning logs are completed for each work section.
• Undertake anyadditionalcleaning duties as directed, by the Area Supervisor.
• Maintain cleaning staff attendance logs and timesheets for submission to Head Office.
• In conjunction with the Area Supervisor, interview and recruit sufficient cleaning staff to cover the weekly budgeted cleaning hours.
• Tobe responsible fortheday-to-daypersonnel management of the cleaning staff, and consulting with the Area Supervisoron any necessary formal procedures.
• Produceon a monthly basis, official order forms for equipment,uniformand materials for authorisation by the Area Supervisor.
• To ensure that tools,equipmentand materials are available as and whenrequiredto ensure the effective delivery of the service.
• Investigate andmaintaina working knowledge of developments in cleaning equipment and materials and toidentifymeans by which the cleaning operation might be developed.
• Conduct regular site audits to ensure that the specified standard of work ismaintained.
• Develop and carry out induction procedures with allnew staff.
• Identifyformal and informal training needs for all cleaning staff.
• Provide information to the Area Supervisorfor the Training Log.
• To ensure that all Health & Safety procedures are followed,in accordance withcompany policies.
• Any other duties as may be consideredreasonably appropriatefor this post and agreed at school level.

Skills and Attributes

• Supervisory experience in a cleaning environment, preferably in a PPP environment.
• BICSc certification toan appropriate level.
• Experience ofoperatinga management system i.e. ISO 9001:2000, 14001, 18001.
• A pro-active attitude.
• Good IT/computer skills.
• The ability to supervise operatives.
• Excellent communication skills including verbal and the written word.
• The ability to form relationships with clients and to exceed customer expectation.
• Approachable demeanour and a demonstrable commitment to team working.
• A track recordof delivering a similar role.
• A commitment to continuing professional development in relation to themselves and their team members.

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

• Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.