Cleaning Operative Buttercrane shopping centre

bidvestnoonan; Newry; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading cleaning service provider in Newry is seeking dedicated individuals to deliver exceptional cleaning and service standards. Candidates will be responsible for maintaining quality and safety in all cleaning tasks while adhering to company protocols. The role requires a strong customer focus, effective communication skills, and the ability to work both independently and as part of a team. A valid driving license and business insurance are essential. This position offers the chance to be part of a valued and inclusive workforce.

Qualifications

• Strong customer focus on delivering and improving services.
• Effective communication and interpersonal skills.
• Flexibility and adaptability to work under pressure.
• Ability to work as part of a team.
• Must have access to a car and hold business insurance.

Responsibilities

• Maintain a quality standard of cleaning to the agreed specification.
• Provide exceptional service levels to clients and customers.
• Ensure safety and secure storage of materials and equipment.
• Adhere to operational procedures and performance standards.
• Respond to incidents and contribute to a high-performance culture.

Job description

About The Role

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Main Purpose of Role

Reporting to the Regional Manager, the role holder will carry out set duties and create and maintain a quality standard of cleaning to the agreed specification within set time limits. They will ensure that exceptional service levels are provided to our client and customers.

PEOPLE FIRST

• Be a role model for positive attitude and respect for our colleagues, client and customers
• Carry out all cleaning tasks to a high standard and in accordance with Company and client schedule and procedures

THE BASICS

• Reinforce our vision to always be our clients “partner of choice”
• Ensure materials and equipment are used in a safe manner and are kept secure
• Advise Line Manager of any occurrences and/or issues
• Maintain, operate and test cleaning equipment/materials and report any concerns to Line Manager;
• Ensure all checklists are signed off as required
• Comply with Company and client operating procedures, working practices and protocols
• Adhere to performance standards which deliver client and customer expectations

ADAPTIVE & AGILE

• Respond to incidents following the agreed procedures
• Actively contribute to a high-performance culture and embrace change
• Understand and adapt to the varying needs of our business
• Be flexible to support the rostering requirements to fulfil the operational requirements of the client

IMAGINATION

• Identify and propose new ways of working with colleagues and the management team
• Participate in a culture of continual improvement by fully participating in the success of our business and self-development through our Pathway to Success programme

SOCIAL VALUE

• Actively support and encourage a culture of social responsibility
• Actively encourage a green agenda across our client site
• Participate in events that support local charities

EARN TRUST

• Demonstrate and encourage trust, integrity and collaboration with all our colleagues and our client;
• Build and maintain positive relationships to ensure the delivery of exceptional services and to safeguard our current and future business requirements;
• Build trust with every action and contact with our colleagues and clients

Person Specification - Skills and Abilities

• Strong customer focus on delivering and improving services
• Communication and interpersonal
• Flexible and adaptableWorking under pressure
• Working as part of a team
• Must have access to a car and hold business insurance

About Us

Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.

We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognisetheir successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.

Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected.We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.