Cleaning Operative

Manchester Arndale; Belfast; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Retail discounts via Hapi app

Wagestream early wage access (Contract

OCS Academy digital learning

Job summary

OCS UK & Ireland is a leading facilities management company delivering services across facilities management, hard services, cleaning, security and catering. We are proud to provide an inclusive and welcoming environment and encourage applications from all backgrounds.

We are seeking a Cleaning Operative to join our team in Belfast. You will ensure high standards of cleaning and hygiene, use cleaning equipment properly, and deliver excellent customer service to our clients.

Qualifications

• Excellent customer service skills.
• Excellent interpersonal and good communication skills.

Responsibilities

• Maintaining high standard of cleaning and hygiene as directed.
• Use and care of cleaning equipment.
• Encourage good relations with clients on contract site.
• Promptly deal with queries or complaints.
• Perform other duties as allocated by management.

Skills

Customer service

Interpersonal skills

Communication

Job description

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

• Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role

As part of your role, your key responsibilities will include, but are not limited to:

• Ensuring high standard of cleaning and hygiene as directed by management
• Use and care of cleaning equipment
• Encourage good relations with all clients on contract site
• Promptly deal with any queries or complaints
• To perform any other reasonable duties that may be allocated by the management

The ideal candidate should meet the following criteria:

• Must have Right to Work in the UK
• Previous cleaning experience
• Excellent customer service skills
• Excellent interpersonal and good Communication skills

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.