Cleaning Manager

OCS; Workington; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Wagestream pay options

OCS Academy learning

Hapi app discounts

Apprenticeships programme

Job summary

OCS UK & Ireland is recruiting an In-Store Cleaning Manager to lead a dedicated cleaning team. You’ll oversee daily cleaning operations across floors, washrooms and communal areas, and manage rotas, holidays and recruitment to maintain high standards.

This role offers development through the OCS Academy, access to Wagestream pay options, Hapi app perks and a supportive working environment as part of a trusted facilities management leader.

Qualifications

• You must have right to work in the UK.
• Previous experience as a Manager or Supervisor in cleaning or a similar field is desirable.
• Experience in staffing, rotas, training, and basic HR compliance is desirable.
• Excellent customer service skills.
• Able to work to deadlines and prioritise, with flexibility in working hours and days.

Responsibilities

• Overseeing and assisting with the cleaning of floors, communal areas, stairwells, and washrooms (plus other ad hoc areas).
• Managing staff rotas, holiday requests, absence management, informal performance management and supporting recruitment of new employees where required.
• Complete site audits on a weekly basis ensuring actions are documented and completed quickly.
• Identify training needs on-site and conduct coaching/training, including Health & Safety, with records of training on-site.
• Adhere to company policies and procedures.
• Support the Area Manager with investigations into accidents or potential formal performance management.
• Monitor cleaning products on-site, maintain stock levels and place orders within site budgets.

Skills

Managerial experience

Cleaning industry

Staffing & rotas

HR compliance

Customer service

Deadline prioritisation

Job description

About The Role

Working Pattern

Monday to Saturday - 6am to 11am

We’re recruiting for an In-Store Cleaning Manager to join our passionate and driven Cleaning team.

You’ll oversee all cleaning and assocated duties carried out by your team ensuring that a high standard is consistently delivered.

Key Responsibilities

• Overseeing and assisting with the cleaning of the floors, communal areas, stairwells, and washrooms (plus other ad hoc areas).
• Managing staff rotas, holiday requests, absence management, informal performance management and supporting with recruitment of new employees where/when required.
• Complete site audits on a weekly basis ensuring any required actions are documented and completed as quickly as possible
• Identify any training needs on-site, conduct the coaching/training, including Health & Safety and keep appropriate records of training completed on-site.
• Adherence to company policies and procedures
• Supporting the Area Manager with investigation matters such as personal accidents or potential formal performance management.
• Responsibility for monitoring cleaning products on-site, maintaining stock levels and submitting orders as required in line with agreed site budgets.

The ideal candidate should meet the following criteria

• You must have right to work in the UK.
• Previous experience as a Manager or Supervisor in cl eaning or a similar field is desirable
• Experience in staffing, rotas, training, and basic HR compliance is desirable
• Excellent customer service skills.
• Able to work to deadlines and prioritise as well as being flexible with working hours and da ys.

Why join OCS?

OCS are ranked 36th on Glassdoor’s Best Companies to Work For in 2025, reflecting our dedication to building a supportive workplace where our colleagues feel valued and motivated.

We believe in investing in our colleague’s futures. The OCS Academy provides a range of digital courses and resources that will allow you to grow your personal skills and advance your career.

With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Our values are Trust, Respect, Unity and Empowerment – they’re TRUE. Guided by these values and principles, we’re on a mission to make people and places the best they can be , this includes our TRUE start Awards.

We now have over 600 live apprenticeships in the UK &I — with a target of 1,000. That means more growth, more careers , more opportunity, allowing our employees to empower themselves with further development and qualifications!

Access a portion of earned wages before payday with our Wagestream App! (eligibility for this benefit can be discussed at interview as this benefit is specific to business contracts)

WAGESTREAM IS CONTRACT SPECIFIC

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS

Award-Winning Employer : Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning : The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth : 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay : Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.