Cleaning Manager

OCS; Telford; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Wagestream access

OCS Academy digital courses

Hapi app discounts

TRUE values & culture benefits

600+ live apprenticeships

Job summary

OCS UK & Ireland is recruiting a Cleaning Manager to oversee all cleaning and related duties across the site. You will supervise staff, manage rotas, conduct on-site training, and participate in investigations and stock control. A customer-focused leader with your experience will help maintain high standards.

The role supports our mission to deliver reliable, cost-efficient cleaning services while upholding our TRUE values of Trust, Respect, Unity and Empowerment.

Qualifications

• Right to work in the UK.
• Experience as a Manager or Supervisor in cleaning or similar field.
• Experience in staffing, rotas, training, and basic HR compliance.
• Excellent customer service skills.
• Able to work to deadlines and prioritise; flexible with hours/days.

Responsibilities

• Overseeing cleaning of floors, communal areas, stairwells and washrooms and related duties.
• Manage staff rotas, holiday requests, site audits and recruitment as needed.
• Identify on-site training needs and conduct training; maintain training records.
• Investigate personal accidents or potential disciplinary matters on-site.
• Monitor cleaning products on-site, manage stock, and place orders within budget.

Skills

People management

Staffing & rotas

Training & onboarding

HR compliance basics

Customer service

Deadline-driven

Flexible hours

Job description

Working Pattern

MONDAY 5AM-9AM

FRIDAY 5AM-9AM

About The Role

We’re recruiting for a Cleaning Manager to join our passionate and driven Cleaning team.

You’ll oversee all cleaning and associated duties carried out by all those that you are responsible supervising.

Key Responsibilities

• Overseeing and assisting with the cleaning of the floors, communal areas, stairwells, and washrooms (plus other ad hoc areas).


• Managing staff rotas, holiday requests, site audits and recruiting new employees where required.


• Identify any training needs on-site, conduct the training where possible and keep appropriate records of training completed on-site.


• Involvement with investigation matters such as personal accidents or potential disciplinary investigations.


• Responsibility for monitoring cleaning products on-site, maintaining stock levels and submitting orders as required in line with agreed site budgets.

Ideal Candidate

• You must have right to work in the UK.


• Previous experience as a Manager or Supervisor in cleaning or a similar field is desirable


• Experience in staffing, rotas, training, and basic HR compliance.


• Excellent customer service skills.


• Able to work to deadlines and prioritise as well as being flexible with working hours and days.

Why join OCS

• OCS are ranked 36th on Glassdoor’s Best Companies to Work For in 2025, reflecting our dedication to building a supportive workplace where our colleagues feel valued and motivated.


• We believe in investing in our colleague’s futures. The OCS Academy provides a range of digital courses and resources that will allow you to grow your personal skills and advance your career.


• With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.


• Our values are Trust, Respect, Unity and Empowerment – they’re TRUE. Guided by these values and principles, we’re on a mission to make people and places the best they can be, this includes our TRUE start Awards.


• We now have over 600 live apprenticeships in the UK & Ireland — with a target of 1,000. That means more growth, more careers, more opportunity, allowing our employees to empower themselves with further development and qualifications!


• Access a portion of earned wages before payday with our Wagestream App! (eligibility for this benefit can be discussed at interview as this benefit is specific to business contracts)

WAGESTREAM IS CONTRACT S SPECIFIC

Additional Requirements

Due to the nature of this role, you will need access to a smartphone that can support our approved work applications for tasks such as clocking in and out (if you are required to use our time and attendance system for your role), viewing schedules, completing training and receiving work-related communications.

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS

• Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.


• Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.


• Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.


• Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!


• Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.