Cleaning Manager

OCS Group limited; Northrepps; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Wagestream pay access

OCS Academy training & digital courses

Hapi app discounts & wellbeing

Job summary

OCS Group limited is seeking a Cleaning Manager to oversee all cleaning duties across the site and lead a team of cleaners. You will manage rotas, holidays, site audits and recruitment, while identifying training needs and maintaining training records.

The role also involves HR-related duties and monitoring cleaning stock and budgets. The ideal candidate will have prior experience as a Manager or Supervisor in cleaning or a related field, excellent customer service, and the ability to work to

Qualifications

• Experience in staffing, rotas, training and HR compliance required or preferred.
• Excellent customer service skills and ability to work to deadlines.

Responsibilities

• Oversee cleaning of floors, communal areas, stairwells and washrooms and other ad hoc areas.
• Manage staff rotas, holiday requests, site audits and recruit new employees when required.
• Identify training needs on-site, conduct training where possible and keep records of training.
• Investigate matters such as personal accidents or potential disciplinary investigations.
• Monitor cleaning products on-site, maintain stock levels and submit orders in line with site budgets.

Skills

Staff management

Rotas

Training

HR compliance

Customer service

Job description

We're recruiting for a Cleaning Manager to join our passionate and driven Cleaning team. You'll oversee all cleaning and associated duties carried out by all those that you are responsible supervising. Your key responsibilities will include, but are not limited to:

• Overseeing and assisting with the cleaning of the floors, communal areas, stairwells, and washrooms (plus other ad hoc areas).
• Managing staff rotas, holiday requests, site audits and recruiting new employees where required.
• Identify any training needs on-site, conduct the training where possible and keep appropriate records of training completed on-site.
• Involvement with investigation matters such as personal accidents or potential disciplinary investigations.
• Responsibility for monitoring cleaning products on-site, maintaining stock levels and submitting orders as required in line with agreed site budgets.
  You must have right to work in the UK.
• Previous experience as a Manager or Supervisor in cleaning or a similar field is desirable
• Experience in staffing, rotas, training, and basic HR compliance.
• Excellent customer service skills.
• Able to work to deadlines and prioritise as well as being flexible with working hours and days.

Why join OCS?

OCS are ranked 36th on Glassdoor's Best Companies to Work For in 2025, reflecting our dedication to building a supportive workplace where our colleagues feel valued and motivated. We believe in investing in our colleague's futures. The OCS Academy provides a range of digital courses and resources that will allow you to grow your personal skills and advance your career. With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources. Our values are Trust, Respect, Unity and Empowerment - they're TRUE. Guided by these values and principles, we're on a mission to make people and places the best they can be, this includes our TRUE start Awards. We now have over 600 live apprenticeships in the UK & Ireland - with a target of 1,000. That means more growth, more careers, more opportunity, allowing our employees to empower themselves with further development and qualifications! Access a portion of earned wages before payday with our Wagestream App! (eligibility for this benefit can be discussed at interview as this benefit is specific to business contracts), OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. Why Work for OCS? Award-Winning Employer: Ranked 36th on Glassdoor's Best Companies to Work For 2025 - we value and motivate our people. Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career. Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources. Professional Growth: 600+ live learners across UK&I - Empowering colleagues with further development and qualifications! Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)