Cleaning Manager

Manchester Arndale; Birmingham; Hybrid; GBP 22,000 - 26,000; Full time

Job summary

OCS UK & Ireland is seeking a Cleaning Manager to lead the cleaning team across Birmingham premises. You will oversee floor, washroom and communal area cleaning, and manage rotas, recruitment and training.

The ideal candidate will have supervision experience in cleaning, strong customer service skills, and the ability to work to deadlines with flexible hours. Right to work in the UK is required.

Qualifications

• You must have the right to work in the UK.
• Previous experience as a Manager or Supervisor in cleaning or a similar field is desirable
• Experience in staffing, rotas, training, and basic HR compliance.
• Excellent customer service skills.
• Able to work to deadlines and prioritise as well as being flexible with working hours and days.

Responsibilities

• Oversee cleaning of floors, communal areas, stairwells and washrooms and assist where needed.
• Manage staff rotas, holiday requests, site audits and recruit new employees when required.
• Identify training needs on-site and conduct training where possible; maintain training records.
• Support investigations into accidents or disciplinary matters.
• Monitor cleaning products, maintain stock levels and submit orders per site budgets.

Skills

Staffing & scheduling

Supervision & leadership

Customer service

HR compliance basics

Job description

About The Role:

Working Pattern

Monday to Saturday 0600-1200.

We’re recruiting for a Cleaning Manager to join our passionate and driven Cleaning team.

You’ll oversee all cleaning and associated duties carried out by all those that you are responsible supervising.

Your key responsibilities will include, but are not limited to:

• Overseeing and assisting with the cleaning of the floors, communal areas, stairwells, and washrooms (plus other ad hoc areas).
• Managing staff rotas, holiday requests, site audits and recruiting new employees where required.
• Identify any training needs on-site, conduct the training where possible and keep appropriate records of training completed on-site.
• Involvement with investigation matters such as personal accidents or potential disciplinary investigations.
• Responsibility for monitoring cleaning products on-site, maintaining stock levels and submitting orders as required in line with agreed site budgets.

The ideal candidate should meet the following criteria:

• You must have right to work in the UK.
• Previous experience as a Manager or Supervisor in cleaning or a similar field is desirable
• Experience in staffing, rotas, training, and basic HR compliance.
• Excellent customer service skills.
• Able to work to deadlines and prioritise as well as being flexible with working hours and days.

Why join OCS?

OCS are ranked 36th on Glassdoor’s Best Companies to Work For in 2025, reflecting our dedication to building a supportive workplace where our colleagues feel valued and motivated.

We believe in investing in our colleague’s futures. The OCS Academy provides a range of digital courses and resources that will allow you to grow your personal skills and advance your career.

With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Our values are Trust, Respect, Unity and Empowerment – they’re TRUE. Guided by these values and principles, we’re on a mission to make people and places the best they can be, this includes our TRUE start Awards.

We now have over 600 live apprenticeships in the UK & Ireland — with a target of 1,000. That means more growth, more careers, more opportunity, allowing our employees to empower themselves with further development and qualifications!

Access a portion of earned wages before payday with our Wagestream App! (eligibility for this benefit can be discussed at interview as this benefit is specific to business contracts)

WAGESTREAM IS CONTRACT SPECIFIC

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.