Cleaning Duty Manager

OCS Group Limited; Berwick-upon-Tweed; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading facilities management company in the UK seeks a Cleaning Supervisor to implement and deliver cleaning services in Berwick-upon-Tweed. In this role, you will manage financial overtime, supervise contract compliance, and ensure staff training. The ideal candidate should have management experience in a cleaning role, be a strong leader, and possess good customer service skills. The position requires flexibility and knowledge of health and safety regulations to meet the operational needs of the business.

Qualifications

• Right to work in the UK.
• Experience in a Cleaning Supervisor or Management role is essential.
• Knowledge of health and safety regulations.

Responsibilities

• Implement and deliver the client's cleaning specifications and services.
• Manage financial overtime and stock control.
• Ensure training requirements are met and staff are trained.
• Supervise the client's contract and services.
• Be proactive in management and understand business aspects.

Skills

Customer service

Leadership

Health and safety knowledge

Flexibility

Job description

Job Summary

You will be a champion for OCS & the client, living and breathing the behaviours and being passionate about service expectations. Making critical decisions and delegating on your own will be a large part of being successful in this role, as well as forming strong working relationships with key stakeholders and meeting expectations for your region.

Responsibilities

• Implement and deliver the client's cleaning specifications and services in your location.
• Take ownership of financial overtime and stock control, ensuring robust practices are in place for the management and reporting of these processes.
• Ensure all training requirements are in place and that staff are suitably trained to undertake their role and fulfil their responsibilities whilst being a mentor for development.
• Supervise the client's contract, ensuring services meet the requirements of interface with the clients, service providers and stakeholders, to ensure the expectations are being met and any additional services can be supported.
• Be proactive in your management approach and have your finger on the pulse of all aspects of the business within your region.

Qualifications & Requirements

• Right to work in the UK.
• Experience within a Cleaning Supervisor or Management role is essential.
• Knowledge and experience working with health and safety regulations.
• Great customer service.
• Strong leader and staff manager.
• Confident, resilient and hard working.
• Ability to be flexible to meet the business requirements.

About OCS UK & Ireland

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.