Cleaning Contracts Manager in Birmingham

Energy Jobline ZR; Birmingham; Hybrid; GBP 28,000 - 30,000; Full time

Job summary

A leading provider in cleaning services is seeking a Contract Manager in the Birmingham area. This role includes managing multiple cleaning accounts, ensuring service delivery, and maintaining client relationships. Candidates should have strong management experience and a passion for people. A competitive package is offered, including a salary of £28,000 to £30,000, uncapped commission, and flexible hours.

Benefits

Uncapped commission

Car Allowance

35 days holiday per year (including bank holidays)

Home based and Flexible hours

Qualifications

• Experience in leading and training staff in a cleaning service environment.
• Ability to manage client relationships effectively.
• Strong understanding of financial performance management.

Responsibilities

• Manage cleaning staff and ensure service delivery adherence.
• Liaise with clients to ensure satisfaction and standards.
• Control financial performance according to budget.
• Recruit and train new staff anticipating company growth.

Skills

Experience in managing multiple commercial cleaning accounts

Strong management style

Passionate about people

Health and Safety qualification or experience

Client liaison and presentation experience

Full clean driving licence

Job description

Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.

We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.

Job Description

Contract Manager – Contract Cleaning

Overview

The Opportunity

An opportunity to join one of the market leaders in professional support services in Europe has arisen due to new mobilisations and continued growth. We are looking for an experienced Contract Cleaning Manager who wants to manage their own business area including P&L and take direct control of their team, client relationships and results, as well as H&S including COSHH, BICS & IOSH. This is an opportunity to join an international brand that truly values their people and offers career and personal development to all their employees.

The Package

• £28,000 - £30,000 basic
• Uncapped commission
• Car Allowance
• 35 days holiday per year (including bank holidays)
• Home based and Flexible hours

The Territory

Birmingham, Redditch, Droitwich, Worcester, and surrounding areas.

Main Responsibilities of a Contract Cleaning Manager

• Contract/Site Management with 45 - 50 cleaning staff
• The Contract Manager will ensure the cleaning service delivery specification is implemented and adhered to.
• Regular client liaison: plan and implement a visitation programme to monitor cleaning standards and client satisfaction in all contracts, via the Quality Service Level Indicator/ECAT procedure.
• Ensure all client queries and complaints are dealt with in a timely and effective manner.
• Ensure the financial performance of each contract is being controlled to the budgeted requirements.
• Contract Managers maximise the level of business done within each contract by identifying additional opportunities for extension to the contract and/or additional work as well as facility services sales.
• Assist the sales team as and when required.
• Ensure adequate supplies are onsite.
• Recruit, induct and train new staff.
• Resolve any disciplinary/ grievance matters in line with company policy and procedure.
• Provide guidance, coaching and training to managers and supervisors.

The Person

• Experience in managing multiple commercial cleaning accounts
• Strong management style with experience in recruitment, on-boarding, training and development
• Passionate about people
• Health and Safety qualification or experience in this area
• Client liaison and presentation experience
• Full clean driving licence

Why Work for Us

• Ethical Business, always looking to reduce our environmental impact and our use of the planet’s resources.
• Equal Opportunities Employer who promotes .
• Innovative Approach to the Employee Journey
• A defined purpose-driven set of values helps our employees understand what we stand for and fosters the shared sense of responsibility and family-feel to our business

How to Apply

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.