Cleaning Assistant

Newcastle United FC; Newcastle upon Tyne; On-site; GBP 12,000 - 17,000; Full time

Job summary

Newcastle United FC is seeking a Cleaning Assistant for permanent, varied hours at our venue in Newcastle Upon Tyne. You will maintain clean, safe spaces across allocated areas and support matchday and event cleaning responsibilities.

Essential GCSEs in Maths and English (grade C+); desirable First Aid, safeguarding or COSHH training; and cleaning qualifications are welcome. Availability for all home matchdays is required.

Qualifications

• Essential: GCSEs or equivalent in Maths and English at grade C or above.
• Desirable: Basic First Aid, safeguarding or equality training; customer-facing experience; cleaning qualifications such as NVQ Level 2; and COSHH or B.I.C. training.

Responsibilities

• Clean allocated areas: sweep, mop, vacuum floors and sanitise bathrooms.
• Respond promptly to spills, report defects and use equipment safely.
• Complete daily, weekly and monthly cleaning tasks and required paperwork.
• Support the Cleaning Manager and team during matchdays, events and stadiums.
• Be available for all home game days, weekends, evenings and public holidays.

Skills

Strong communication

Time management

Teamwork

Education

GCSEs in Maths and English (grade C or above)

Basic First Aid

safeguarding training

COSHH training

Job description

Cleaning Assistant

Permanent – Various Hours

Newcastle Upon Tyne

Competitive Salary

Closing Date: 20th November

We have a range of positions available including 18 / 16 / 8 hour contracted roles available. All positions will still be expected to work matchdays, events and post cleans.

Keeping every space ready for matchday, events and everyday excellence.

We are the heartbeat of the city, a club with bold ambitions on a global stage and deep roots in our community. If you’re driven to raise the bar, make an impact and contribute to a high-performance culture, you’ll find the platform, the people and the pride to do your best work here.

We work as One Club, with excellence, integrity, accountability and relentless ambition shaping how we work together.

This is a great opportunity to develop, learn and make a real contribution in a fast-paced and exciting environment. You’ll be encouraged to bring curiosity, take ownership, share ideas and keep improving, helping us move Newcastle United forward, together.

About the role

As a Cleaning Assistant in our Venue Operations - Cleaning team, you'll help maintain clean, safe and orderly spaces across allocated areas. Working to high standards, you'll support a positive environment for colleagues, supporters and visitors, providing helpful and approachable service and taking pride in your work.

What you’ll do

• Clean allocated areas: sweep, mop and vacuum floors, clear corridors, empty bins and recycling, and sanitise bathrooms.
• Respond promptly and professionally to spills and incidents, use equipment safely and report defects through the correct procedures.
• Complete daily, weekly and monthly cleaning tasks and required paperwork.
• Work with the Cleaning Manager, Cleaning Supervisor and wider team to provide excellent customer service and cleaning support day to day and before, during and after all home league games and Stadium events.
• Bring similar-role experience, strong communication and time-management skills, and the ability to work independently with minimal supervision and as part of a team.
• Be available for all home matchdays, including weekends, evenings and public holidays.
• Essential: GCSEs or equivalent in Maths and English at grade C or above.
• Desirable: Basic First Aid, safeguarding or equality training; customer-facing experience; cleaning qualifications such as NVQ Level 2; and industry training such as C.O.S.H.H or B.I.C.

The team

You’ll be part of a friendly, supportive and dedicated team who will help you settle in and succeed. We value curiosity, teamwork and a positive approach, and we’re committed to creating an environment where people feel trusted, included and empowered to do their best work.

We work with high standards and a continuous improvement mindset, supporting each other as One Club and taking pride in doing the right thing.

United As One

We’re committed to building an inclusive, high-performance culture where everyone feels safe, respected and able to thrive. Equality, diversity and inclusion are central to who we are, and we believe the diversity of our people is one of our greatest strengths.

We work as One Club, reflecting the communities we serve, acting with integrity, and creating an environment where everyone can be their authentic self and achieve their full potential.

Safeguarding

We’re committed to creating an environment where everyone is safe, heard, valued and able to thrive. Safeguarding and welfare are central to the way we work, and we expect everyone to play their part in doing the right thing and upholding the highest standards of care.