Cleaner

Mitie Group plc.; Rainford; On-site; GBP 18,000 - 24,000; Full time

Job summary

Mitie Group plc. in England is seeking a diligent cleaning operative to deliver routine and periodic cleaning for our client site. You will follow schedules, complete tasks, and maintain high standards.

Training is provided; reliability and teamwork are valued. You will adhere to Mitie policies, ensure security, and contribute to continuous service improvements.

Ideal for someone who can work to a timetable and demonstrates professional conduct.

Qualifications

• Cleaning experience is preferred, training provided.
• Reliable and hardworking with a professional attitude.
• Able to work to a schedule and as part of a team.
• Capable of working on own initiative where appropriate.
• Adhere to all Mitie Quality, Safety, Health and Environmental policies.

Responsibilities

• Deliver cleaning to required standards and meet all SLA agreements while adhering to schedules.
• Follow training and work within a team and under supervision.
• Maintain designated area to an agreed level of cleanliness in line with the contract and SLAs.
• Ensure all cleaning equipment is kept clean, well maintained and safe to use.
• Report any maintenance needs identified during cleaning tasks.
• Build positive relationships with customers and seek ways to continuously improve service delivery.

Skills

Cleaning

Teamwork

Reliability

Safety awareness

Customer service

Job description

Deliver excellent service standards for the delivery of routine planned and periodic cleaning for a Mitie customer. Ensure the contract service delivery is of a high standard, meeting all SLA agreements whilst adhering to the cleaning schedules.

Main Duties

• Undertake successfully all training required to deliver the cleaning role.
• Work within a team and under their own initiative.
• Adhere to all Mitie Quality, Safety, Health and Environmental policies and procedures.
• Maintain the designated area to an agreed level of cleanliness in line with the Contract and relevant SLAs, carrying out all daily weekly and periodic tasks as directed by the Cleaning Supervisor.
• Ensure that the service is delivered effectively and efficiently to a high standard.
• Ensure all equipment is kept clean, well maintained and is a safe working order.
• Report any maintenance requirements identified during cleaning tasks.
• Always maintain security - locking doors, following lost property procedures etc.
• Have a full knowledge and understanding of the designated cleaning area, including the agreed work specification and time allocated to facilities.
• Have a full working knowledge of all cleaning equipment, materials and approved chemicals used by Mitie.
• Set a good example in terms of dress, behaviour, punctuality, and attendance.
• Ensure all Safeguarding Policies are always adhered to and raise any concerns in line with the Mitie policy.
• Maintain confidentiality of sensitive information.
• Ensure contractors and external visitors comply with security and health and safety while on school premises.
• Build positive and productive working relationships with all customers, delivering excellent customer service and seeking ways to continuously improve and exceed expectations.
• To undertake any other related duties which are within the job holder's capability, according to the needs of the business.

Cleaning experience is preferred however training can be provided.

• Reliable and hardworking with a professional attitude.
• Ability to work to a schedule and as part of a team.
• Capable of working to their own initiative where appropriate.
• Be open and honest.
• Be self-driven and determined.
• Strive for continuous improvements in service delivery.