Claims Underwriter

Hiscox; London; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Claims Underwriter to join their dynamic London Market Claims team. In this pivotal role, you'll manage a portfolio of Casualty claims, focusing on US General Liability. Collaborating closely with underwriters and stakeholders, you will ensure efficient claim resolutions while maintaining strong relationships. This is a fantastic opportunity to be part of a forward-thinking company that values diversity and innovation, offering a flexible work environment that balances structure with independence. If you are driven and ready to make an impact, we want to hear from you!

Qualifications

• 5+ years of experience in handling US General Liability claims.
• Excellent communication skills, both oral and written.

Responsibilities

• Proactively manage a portfolio of Casualty claims from first advice to settlement.
• Interact with key stakeholders on claims related matters.

Skills

US General Liability claims handling

Communication skills

Analytical skills

Decision making

Education

Graduate level education

ACII qualification or equivalent

Job description

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About The Team / Division

The London Market Claims team are driven, diverse and ready for anything. We work closely with our underwriters to ensure that there is a clear, open and transparent relationship with our customers and brokers from the very beginning.

Job Type

Permanent

Build a brilliant future with Hiscox

About The Team / Division

The London Market Claims team are driven, diverse and ready for anything. We work closely with our underwriters to ensure that there is a clear, open and transparent relationship with our customers and brokers from the very beginning.

We are looking for someone who can be a part of a strong team, maintaining your own portfolio of claims within a financial authority and also working on more complex files.

The Role

This role will predominantly handle claims generated from the Casualty account, with a focus on US General Liability claims.

We seek a candidate who can work with our underwriters and the rest of the claims team to define our claims service proposition.

Key Responsibilities

• To proactively handling a portfolio of Casualty claims from first advice to settlement across both Open Market and Binding Authority placements.
• Interacting with key internal and external stakeholders on claims related matters.
• To service brokers and clients, providing prompt and efficient claim resolution, within clearly defined authority limits.
• As appropriate, appoint and manage experts to assist in claim investigation and resolution.
• To assist in the monitoring of key risk claims and trends by collating data and reports.
• To assist in providing regular feedback to senior management and underwriters.
• Contribute to the strategy for the London Markets Claims Team and ensure its successful delivery.
• Help maintain strong relationships with the London Market Underwriters.
• To work under the direction and supervision of the Casualty Claims Manager and to assist as required in all aspects of Casualty claims adjustment and associated administration reporting.
  
  
  

The ideal Candidate

• Educated to graduate level or equivalent.
• ACII qualified or equivalent, or working towards this.
• A significant level of experience handling US General Liability claims, ideally 5 years or more and within the London Market.
• Excellent people skills.
• A confident communicator with demonstrable communication skills both oral and written.
• A willingness to travel.
• Someone who can analyse complex issues but is also pragmatic, commercial and solution orientated.
• An ability to use own initiative and confidence in making decisions.
• Ability to question the norm and seek ‘a better way’.
• Good mathematical skills and report writing capability.
  
  
  

About Hiscox

As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.

We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.

Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places.

Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.

You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance)

Diversity and Working Patterns

At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We have also learned that working life doesn’t always have to be in the office. We anticipate the successful candidate for this role will be in the office up to 3 days a week. We see it as the best of both worlds: structure and sociability on one hand, and independence and flexibility on the other.

Work with amazing people and be part of a unique culture

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Insurance

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