Claims Technician - Professional Indemnity

Markel; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A Fortune 500 insurance company is seeking a Claims Technician to join the Professional Indemnity team. In this role, you will manage claims, support performance objectives, and maintain solid working relationships with various teams. Ideal candidates will possess strong communication and organizational skills, with a willingness to learn. This position offers a great salary, benefits, and opportunities for career development.

Benefits

Annual bonus

25 days paid holiday + Bank Holidays

Company pension scheme

Private medical and dental cover

Life assurance

Travel insurance cover

Income protection

Season ticket loan

Qualifications

• Demonstrate strong written and spoken communication skills.
• Demonstrate strong teamwork capabilities.
• Possess strong independent organizational skills.
• Have good IT skills, including Word, Excel, Access and Outlook.

Responsibilities

• Support the team to manage claims, including third party agreements.
• Assist in meeting Key Performance Indicators.
• Handle smaller value claims according to company policies.
• Support senior leaders in developing Claims Business Plan.
• Maintain good relationships with underwriting and actuarial teams.
• Drive broker interaction to deliver customer-focused service.

Skills

Written communication skills

Spoken communication skills

Teamwork

Organisational skills

IT skills (Microsoft Office)

Job description

Looking for a role that will have a meaningful impact in Claims?

The opportunity:

This is an opportunity to be a Claims Technician within the Professional Indemnity team.

The claims team works collaboratively alongside the underwriting function in order to facilitate close communication and exchange of ideas.

The Professional Indemnity claims team handles claims for the Professional Indemnity underwriting team within Wholesale Claims. This includes UK and international claims against professionals such as solicitors, insurance brokers, actuaries, patent agents, construction professionals and other financial services professionals.

What you’ll be doing:

• Support the team to manage claims, including third party agreements (TPA) and service providers in line with the MINT claims philosophy, reserving philosophy, Markel Style and Claims Handling Manual.
• Assist the team meet their Key Performance Indicators.
• Handle some smaller value claims in line with the MINT claims philosophy, reserving philosophy, Markel Style and Claims Handling Manual.
• Support the Claims Managers and other senior leaders in the development and implementation of the Claims Business Plan and strategy of MINT.
• Be collaborative in your approach by sharing any improvements with the other team members or claims teams.
• Maintain good working relationships with the underwriting team, Actuarial team and Outwards Reinsurance Team.
• Drive team broker interaction to deliver a more customer focused and value adding service, including supporting an organised broker interaction program on an annual basis.

Our must-haves:

• There is no need to have experience in any of the lines of business or within claims generally.
• Demonstrate strong written and spoken communication skills
• Demonstrate strong team work
• Possess strong independent organisational skills
• Have good IT (Microsoft Office) skills, including Word, Excel, Access and Outlook.

Who we are:

Markel Group (NYSE – MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world.

What’s in it for you?

• A great starting salary plus annual bonus & strong benefits package…
• 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave
• Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer
• There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that!

Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.

Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at [e-mail] or call us at 0161 507 5827 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.