Claims Technician - Legacy

Pro Global; Liverpool; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading insurance consulting firm is looking for a Claims Technician to join their Legacy Claims Team in Liverpool. The successful candidate will manage Disease claims and maintain strong relationships with stakeholders while adhering to SLAs. This role offers training for those without technical background in EL/PL claims. A hybrid working model is in place, allowing flexibility in work location.

Benefits

In-house learning and development support

Employee referral scheme with bonuses

Pension scheme with company contributions up to 10%

Qualifications

• Technical background relating to EL/PL claims is preferable, but not essential.
• Experience in other claims is an advantage.
• Ability to work towards SLAs with accuracy.

Responsibilities

• Manage a caseload of Disease claims from FNOL to settlement.
• Liaise with key stakeholders in the claims process.
• Contribute to projects relevant to the sub vertical.

Skills

Effective communication skills

Stakeholder relationship management

Adaptability to change

Caseload management

Job description

Pro Insurance currently has a new opportunity for a Claims Technician to join our Legacy Claims Team processing claims in supporting an existing client.

Pro operates a hybrid working model and the majority of this role will be working from home with travel to a local ELPL hub in Glasgow, Liverpool or Horsham on a weekly basis and to other locations when required.

Purpose of Role & Responsibilities

• Reporting to the Legacy Claims Team Leader this position would suit someone with EL / PL disease experience including but not limited to:
• NIHL
• HAVS
• Pleural Plaques
• The ability to manage a caseload of Disease claim from FNOL to settlement in accordance with agreed SLAs
• Liaising with key internal and external stakeholders
• Proactively support the team in their achievements and overall business objectives
• Contribute to projects relevant to the sub vertical
• Strengthen client relationships
• Represent Pro in a professional manner to both peers and potential marketplace acquaintances

Skills and Experience

• Technical background relating to EL / PL claims is preferable however not essential. Full training will be provided for the successful candidate.
• Experience in other claims is a distinct advantage.
• Effective communication skills and key stakeholder relationship management skills.
• Adaptable to change.
• Strong relationship building skills and a professional and approachable manner.
• Ability to work towards SLAs with accuracy.

By submitting your personal data to Pro Insurance and by using our website you give your consent that all personal data you submit as part of your application may be processed by us in the manner and for the purposes described in our HR applicant privacy policy. For further information please refer to our Data Protection Policy a copy of which can be requested from Pro HR.

The Company

Pro is a specialist outsourcing and consulting company focused solely on the insurance and reinsurance industries.

We work with clients to identify changes needed to improve their business processes, minimise operating overheads and implement the controls required to meet new regulations, delivering tailored solutions to meet clients needs.

Our UK offices are in Gloucester, Glasgow, Liverpool, Horsham and central London. We are also a global company with offices in the United States, Cologne and Unna (Germany) and Argentina. We also operate a hybrid working model so you can work at home and in the office.

We provide expert support in the areas of underwriting, claims management, financial and technical accounting and risk and auditing utilising the best technology available on the market and adopting a proactive approach.

Pro Values

We commit concrete actions and do what we promise.

With integrity at the heart of every decision we focus on what will add most value.

We are curious, creative and insightful. We are not afraid to evolve.

We are inclusive. We help each other and our clients to shine.

We bring drive and enthusiasm to our work.

Benefits

Training & Development

We have in-house Learning and Development team that will support you giving you the tools to succeed.

Employee Referral Scheme

Staff bonus for introducing a candidate that we employ as a result of that introduction.

Pension Scheme

Company pension contribution up to 10%.

Documents

Required Experience :

IC

Key Skills

Corporate Paralegal, Baan, IT Sales and Marketing, Civil Quality Control, Activex, Jboss

Employment Type

Full Time

Experience

years

Vacancy

1