Claims Support Specialist - Client Care

Infinity Recruitment Consultancy Ltd; Peterborough; On-site; GBP 21,000 - 25,000; Full time

Job summary

A recruitment agency is seeking a dedicated Customer Claims Support Advisor in Peterborough. This fully office-based role involves managing the claims process, providing excellent customer service, and collaborating with stakeholders. The ideal candidate should have experience in customer service or claims, exceptional communication skills, and proficiency in MS Office. Benefits include a salary up to £25,000, annual leave, and a pension scheme.

Benefits

Starting salary of up to £25,000

21 days annual leave

Pension scheme

Attendance bonus

Discount schemes

Free onsite parking

Qualifications

• Previous experience in a Customer Service / Claims environment, ideally within insurance or financial services.
• Exceptional written and verbal communication skills.
• Enthusiasm for maintaining a high standard of work.

Responsibilities

• Serve as the first point of contact for clients providing exceptional customer service.
• Handle all stages of the claims process from first instruction to settlement.
• Provide updates throughout the process to clients.

Skills

Customer Service skills

Communication skills

MS Office proficiency

Job description

A recruitment agency is seeking a dedicated Customer Claims Support Advisor in Peterborough. This fully office-based role involves managing the claims process, providing excellent customer service, and collaborating with stakeholders. The ideal candidate should have experience in customer service or claims, exceptional communication skills, and proficiency in MS Office. Benefits include a salary up to £25,000, annual leave, and a pension scheme.