Claims Specialist: Fair Settlements & Impact

The Clancy Group; Southampton; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading construction company in the UK is seeking a detail-focused Insurance Claims Handler to manage claims from initiation to resolution. The role requires strong analytical, communication, and negotiation skills, and a commitment to providing excellent customer service. The ideal candidate will thrive in a fast-paced environment and has relevant experience in insurance or claims handling. Attractive benefits and supportive team culture are offered.

Benefits

Competitive salary

Healthcare

Holiday allowance starting at 24-26 days

Employee benefits programme with discounts

Cycle to work scheme

Employee Assistance Programme

Qualifications

• Experience in insurance, claims handling, or a similar customer-focused environment.
• Comfortable managing multiple cases at once.
• Empathetic and resilient with a commitment to integrity.

Responsibilities

• Managing insurance claims from first notification through to resolution.
• Investigating claims, assessing liability and coverage.
• Negotiating settlements and keeping customers updated.

Skills

Analytical skills

Problem-solving skills

Communication skills

Negotiation ability

Attention to detail

Education

GCSEs or equivalent

A-levels or a degree preferred

Professional qualifications such as CII

Job description

A leading construction company in the UK is seeking a detail-focused Insurance Claims Handler to manage claims from initiation to resolution. The role requires strong analytical, communication, and negotiation skills, and a commitment to providing excellent customer service. The ideal candidate will thrive in a fast-paced environment and has relevant experience in insurance or claims handling. Attractive benefits and supportive team culture are offered.