Claims Specialist - Construction, Global Property & Terrorism

AXIS Capital; City Of London; Hybrid; GBP 45,000 - 70,000; Full time

Job summary

A leading global insurance provider in London is seeking a Claims Specialist to handle Construction and Terrorism claims. The ideal candidate will have experience in the insurance industry, strong relationship-building skills, and familiarity with the London Market. This role focuses on claims adjustment and client liaison, with a competitive benefits package offered. You will typically be required in the office 3 days per week.

Benefits

Comprehensive medical plans

Health and wellness programs

Retirement plans

Tuition reimbursement

Paid annual leave

Qualifications

• Understanding of relevant classes of business in the London Market.
• Experience handling claims, particularly in construction or property.
• Strong communication skills with the ability to engage non-technical audiences.

Responsibilities

• Adjust Construction, D&F Property and Terrorism claims worldwide.
• Manage third-party service providers for claims.
• Work closely with clients and brokers.

Skills

Understanding of the London Market

Working claims experience in insurance

Ability to build relationships

Communicating technical concepts

Decision making skills

Team player mentality

Education

Degree or professional qualification (CII or equivalent)

Tools

Knowledge of ECF2 and London market systems

Job description

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.

Job Description: Claims Specialist, Construction, Global Property & Terrorism

This role is an opportunity to join a leading insurer in a claims handling capacity. As a claims specialist, the successful applicant will be a key member of the team handling Construction, D&F Property and Terrorism claims, in a lead and agreement party capacity. You will build and develop relationships with key clients and stakeholders, internally and externally to continue to strengthen AXIS’ lead role in the marketplace.

What will you do in this role?

• Be responsible for adjusting all types of Construction, D&F Property and Terrorism claims worldwide, in accordance with the claims handling guidelines and reporting to the Claims Manager.
• Appoint and manage third party service providers, external legal advisors and other experts to ensure a premier claims service is delivered.
• Work closely with clients and brokers and to develop strong working relationships.
• Handle Company Market and Lloyd’s Syndicate claims.
• Assist in handling complex cases with more senior colleagues.
• The successful candidate will have working knowledge of handling first party claims, including reserving evaluation and coverage analysis.
• Liaise with underwriters on wording/policy issues, expert panels and provide claims info and attend client meetings as appropriate.
• Liaise with other internal stakeholders, including Risk Management and Actuarial teams to ensure consistent information and knowledge sharing.
• Liaise with Ceded Reinsurance team to assist with outward reinsurance recoveries and address queries from reinsurers.
• You may also be required to take on additional duties, responsibilities and activities appropriate to the nature of this role.

About You

We encourage you to bring your own experience and expertise to the table, so while there are some qualifications and experiences, we need you to have, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals.

What you need to have

• An understanding of the London Market in one or more of the relevant classes of business.
• Working claims experience in the insurance industry, ideally with construction and/or property market knowledge.
• Ability to build and develop strong relationships with clients and third parties.
• Ability to communicate technical concepts to a non-technical audience at all levels.
• Ability to make disciplined decisions based on information provided, with a focus on driving results.
• A team player mentality with the ability to motivate yourself and others.

What we prefer you to have

• Ideally will have worked in a syndicate or company or at a broker within claims and gained practical experience in the marketplace to independently perform the above duties and responsibilities.
• While it is not imperative that you have experience in all of the classes of business the team is responsible for, the successful candidate will ideally have a desire to expand their knowledge and experience and will be open to developing their expertise.
• Knowledge of ECF2 and London market systems preferable, including Docosoft.
• Degree or professional qualification of diploma level or above (CII or equivalent).
• A general interest in construction, property & terrorism as a whole and a desire to widen technical knowledge and experience.

What we offer

You will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid annual leave, and much more.

Role Factors

In this role, you will typically be required to be in the office 3 days per week.