Claims Project Consultant

MARSH LLC.; Bristol; On-site; GBP 36,000 - 55,000; Full time

Job summary

A leading insurance company is looking for a Claims Project Consultant to manage claims projects aimed at reducing costs for clients. This role requires industry knowledge in motor and liability claims, strong project management skills, and the ability to effectively communicate with clients and teams. Responsibilities include delivering project outputs, identifying sales opportunities, and streamlining consulting tasks. The position offers a competitive salary and the opportunity to work within a dynamic, supportive environment.

Benefits

Professional development opportunities

Vibrant and inclusive culture

Career benefits and rewards

Qualifications

• Focus on Motor and Liability Claims in the legal/insurance industry.
• Proven ability to deliver projects on time and within budget.
• Strong communication and consultancy skills.

Responsibilities

• Deliver high quality project outputs meeting client objectives.
• Identify sales opportunities for risk management solutions.
• Work with internal stakeholders for accurate task management.

Skills

Legal / Insurance Claims industry experience

Claims background

Team collaboration

Project ownership

Solution-focused recommendations

Confident communication

Influencing and relationship building

Education

ACII Qualification or equivalent

Job description

Overview

The role: Claims Project Consultant. This is a project role focused on the delivery of claims projects targeting a reduced cost of claim for Marsh clients. The work will support prevention of incidents, better defence of claims, managing claims more effectively, managing claim vendors and TPAs, and help develop and train client personnel. The work also includes networking with internal customers and promoting our proposition to the wider Marsh business to help achieve business growth. Primarily, the work centres around motor and liability claims for UK based clients.

Responsibilities

• Work in conjunction with the Claims Consulting Leader to deliver high quality and consistent project output which meets client/project objectives and is delivered on time.
• Attend client and Marsh office visits.
• Identify and facilitate a pipeline of sales opportunities for effective risk management solutions for clients across Motor and Casualty risks.
• Work closely with internal stakeholders to ensure all tasks relating to consulting work are dealt with promptly and with accuracy.
• Drive claims product development and the promotion of Marsh solutions to both clients and insurers.
• Provide project support on claims matters such as process streamlining, identification of cost leakage, auditing of suppliers, benchmarking, claims cost reduction, training and supplier review/appointment, risk management and claim prevention/reduction strategies.
• Deliver industry material and coaching advice to client workforce.
• Develop a strong working relationship with Claims Executives, Client Executives, Clients, and insurers.

Qualifications

• Legal / Insurance Claims industry experience with a focus on Motor and Liability Claims.
• Claims background and knowledge of cross‑class claims handling.
• Ability to work as part of a team and within a collaborative environment.
• Ability to take ownership of own projects to meet timescales and budgets.
• Solution focus to enable recommendations to impact clients senior leadership teams and policy.
• Confident communicator and presenter.
• Ability to influence and build relationships.

Outstanding Add‑ons

• Legal / Adjuster / Insurer Background.
• ACII Qualification or equivalent.
• Organisational Skills.
• Excellent Project Management Skills.
• Report Writing Skills.

Salary & Hours

Salary: £36,500 basic, £55,000 OTE. Hours: 1pm - 10pm Monday - Thursday, 1pm - 6pm Friday (4.5 days per week). Working pattern: 4.5 days per week.

Location

Old Trafford, Manchester.

Benefits & Culture

We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well‑being.

EEO Statement

We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [e-mail].