Claims & Inquest Manager | East Kent Hospitals University NHS Foundation Trust

East Kent Hospitals NHS Trust; Canterbury; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading NHS hospital trust in Canterbury is seeking two Claims & Inquest Managers to manage legal claims and inquests, provide legal advice, and ensure compliance with regulations. The roles offer developmental opportunities within a supportive team environment. Ideal candidates should demonstrate strong caseload management abilities and a commitment to improving patient care. Contact Puja Sharma for more details. Applications close on 8 Dec 2025.

Qualifications

• Experience in managing LTPS, CNST and PES claims.
• Knowledge of medico-legal issues.
• Ability to manage a caseload independently.

Responsibilities

• Coordinate management of LTPS, PES and CNST claims.
• Manage a caseload of inquests up to hearing stage.
• Provide legal advice on medico-legal concerns.

Job description

Two Claims & Inquest Managers

This is an exciting time to join East Kent University Hospitals NHS Foundation Trust as we seek to build an entire new legal team. The trust is moving from a heavily outsourced model to an in‑house team to embed learning, indirectly improve patient care, support clinical staff well‑being (within the team and the wider trust) and reduce expenditure.

These are adaptable roles in that whilst the advert is for two Claims & Inquest Managers; there is scope for these roles to be separated and have one Claims Manager and one Inquest Manager. Applicants with strengths in both areas OR only one area (i.e. claims or inquests) are encouraged to apply. A decision will be made post interview in consultation with the successful candidate and the Head of Legal Services. If the roles are separated then the successful candidate will still be required to cross cover for the other person during periods of leave/sickness/court attendance.

The roles are developmental roles with scope for training and progression in the future. These roles will be busy and pressured so a candidate who can work at pace with the changing demands of the department is essential. The roles will be managed directly by the Deputy Head of Legal Services and a Claims Assistant will support the roles.

Responsibilities

• Under the supervision of the Deputy Head of Legal Services, co‑ordinate the detailed management of all LTPS, PES and CNST claims against the Trust, and the management of inquests involving the Trust.
• Independently manage a caseload of LTPS, CNST and PES claims in accordance with Trust policies and the requirements of NHS Resolution and relevant legislation/regulations.
• Independently manage a caseload of inquests up to hearing stage, including reviewing witness statements and attending court in a supportive capacity.
• Provide legal advice to staff at the trust on various medico‑legal concerns (within limits of own knowledge).
• Be responsible for the provision of weekly reports detailing the legal services workload, maintaining up to date electronic records/Datix entries to ensure accurate reporting.

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is ‘great healthcare from great people’. Everything we do is guided by our values: ‘People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called ‘We care’. It’s about empowering frontline staff to lead improvements day‑to‑day. We’re looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.

For further details, please scroll down to access the full Job Description and Person Specification located in ‘Documents to download’.

Contact: Puja Sharma, Legal Consultant – [e-mail]

This advert closes on Monday 8 Dec 2025