Claims Handler — Fast, Compliant Resolution & Partnerships

Veezu; Metropolitan Borough of Solihull; On-site; GBP 60,000 - 80,000; Full time

Job summary

A growing mobility service provider in the UK is seeking a Claims Handler to manage all interactions regarding claims with drivers and passengers. This role requires you to ensure efficient claims processing while maintaining legal compliance and delivering high-quality customer service. The ideal candidate will have experience in insurance and motor claims, exceptional attention to detail, and excellent communication skills. This position is based in Solihull and offers an opportunity to contribute to operational excellence.

Qualifications

• Experience in handling motor claims and knowledge of industry regulation.
• Strong organizational skills and attention to detail required.
• Must possess excellent verbal and written communication abilities.

Responsibilities

• Oversee claims interactions with partners, passengers, and solicitors.
• Manage relationships with external customers and departments.
• Ensure claims efficiency while adhering to legal requirements.

Skills

Experience within the insurance industry and motor claims

Exceptional attention to detail

Excellent communication skills

Ability to manage conflicting deadlines

Ability to work under pressure

Job description

A growing mobility service provider in the UK is seeking a Claims Handler to manage all interactions regarding claims with drivers and passengers. This role requires you to ensure efficient claims processing while maintaining legal compliance and delivering high-quality customer service. The ideal candidate will have experience in insurance and motor claims, exceptional attention to detail, and excellent communication skills. This position is based in Solihull and offers an opportunity to contribute to operational excellence.