Claims Handler CH1

Davies; Leeds; On-site; GBP 22,000 - 28,000; Full time

Job summary

A prominent legal services provider is seeking a Claims Handler in Leeds. This role involves managing a caseload of Public Liability claims up to £10,000. Key responsibilities include ensuring service quality, maintaining accurate data, and managing claims from inception to settlement. Ideal candidates will possess strong communication skills and relevant experience. This full-time position offers competitive benefits and a supportive culture.

Benefits

25 days holiday with service increment

Simply Health Care Cash Plan

24/7 online GP and mental health support

Death In Service after 1 year

Pension Contribution 5% Employee / 3% Employer

Cycle to Work Scheme

Tech Scheme

Season Ticket Loan

Gym Flex

Access to Online Discount Sites

Discounted Gourmet Society Membership

Discounted Tickets for Merlin Attractions

Discounts at local retail outlets

Qualifications

• 6 months relevant experience or law degree or equivalent.
• Excellent attention to detail.
• Strong communication and negotiation skills.
• Strong organizational skills.
• Excellent client care and customer service skills.
• Ability to manage own volume workload via task management.
• Ability to work as a team and independently.

Responsibilities

• Pro-actively manage a caseload of Public Liability & Property Damage claims.
• Maintain accurate data on relevant case management system.
• Comply with set client SLA’s.
• Ensure quality service standards and productivity levels are maintained.
• Undertake additional tasks provided by the Team Leader.

Skills

Attention to detail

Communication skills

Negotiation skills

Organizational skills

Client care skills

Task management

Teamwork

Education

6 months relevant experience or law degree or equivalent

Job description

Claims Handler CH1

Department: Legal

Employment Type: Permanent - Full Time

Location: Leeds

Description

Ready to take your legal career to the next level? If so we are seeking a claims hander to join our Casualty Team.

The claims handler will be responsible for managing a caseload of Public Liability claims up to a reserve value of £10,000. This includes personal injury, product liability and property damage. The handler will manage the claim from inception to settlement pre litigation.

Key Accountabilities

• To pro-actively manage a caseload of Public Liability & Property Damage claims
• Maintain accurate data on relevant case management system
• Comply with set client SLA’s
• Ensure quality service standards and productivity levels are maintained to a high standard
• Undertake appropriate additional tasks provided by the Team Leader

Working Hours

35 hours per week

Monday – Friday 9am – 5pm with 1 unpaid hour for lunch

Primary location for this role is Liverpool Office

Experience, Skills and Qualifications

• 6 months relevant experience or law degree or equivalent
• Excellent attention to detail
• Strong communication and negotiation skills
• Strong organisational skills
• Excellent client care and customer service skills
• Ability to manage own volume workload via task management
• Ability to work as a team and independently

Values

Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;

Our Values

• We are connected
• We are Dynamic
• We are Innovative
• We succeed together

Benefits

• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death In Service – after 1 years’ service
• Pension Contribution based 5% Employee / 3% Employer
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

*after successfully completing probation