Claims Handler

Brown & Brown UK; Conwy; On-site; GBP 30,000 - 50,000; Full time

Job summary

An insurance consultancy in Conwy is seeking a Claims Handler to deliver exceptional claims services. Responsibilities include managing client accounts, providing technical advice, and analyzing claims experiences. Candidates should have strong commercial insurance knowledge and excellent communication skills. This role offers a negotiable salary and benefits such as pension and holiday pay, within a diverse workplace.

Benefits

Pension

25 days holiday + Bank Holidays

Funded qualifications

Qualifications

• Good understanding of the claims market with a wide range of Commercial Insurance Knowledge.
• Ability to communicate and influence effectively at all levels.
• High level Analytical, IT, and Communication skills.

Responsibilities

• Main point of contact for all general/strategic claims issues.
• Manage the Delegated Authority claims management system.
• Generate additional revenue through claims value added service.
• Understand clients' business and claims management needs.

Skills

Understanding of the claims market

Commercial Insurance Knowledge

Analytical skills

IT skills

Communication skills

Client-first mindset

Job description

You Are Applying For a Job At County Insurance Consultants Limited

We are part of Brown & Brown Insurance group.

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Claims Handler

Location: Llandudno (On-site)

Package: £Negotiable + Benefits

We’re strengthening our Claims function within BIS to ensure we continue to provide outstanding service to our clients and colleagues.

You’ll be responsible for the delivery of claims services, taking overall responsibility for the smooth running of client accounts by providing or introducing technical advice and service support on all claims related matters.

The Day To Day

• Main Point of contact for all general/strategic claims issues.
• To manage a Delegated Authority claims management system in relation to Professional Indemnity Insurance scheme.
• Generate additional revenue through claims value added service.
• Understand the clients’ business and their claims management needs and look for innovative solutions to deliver those needs through the provision of ongoing client service.
• To understand the client’s business and associated insurance risks and exposures.
• To carry out analysis and report on claims experience including executive summaries, ‘what if’ analysis and triangulation etc - leading presentations and delivery to clients.
• Lead and deliver the end to end ongoing client service, adhering to standardised policies, procedures and service standards.

The Benefits

• A Negotiable basic salary coupled with all the standard benefits (Pension, DIS, 25 days holiday + Bank Holidays) A culture based around ongoing staff development including funded qualifications
• The ability to be a core part of our Claims proposition and assist in the development of it further

About You

• You’ll have a good understanding of the claims market with a wide range of Commercial Insurance Knowledge, including Liability, Motor, Property and Ideally Professions risks.
• Able to communicate and influence effectively at all levels up to and including director level.
• A skill set that includes high level Analytical, IT and Communication skills (Verbal, Written, Video) coupled with a client first mindset.

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.