Claims Handler

CKB Recruitment Ltd; City Of London; On-site; GBP 25,000 - 27,000; Full time

Job summary

A well-known insurance group in London is seeking a Claims Handler to manage various commercial claims. The ideal candidate will have prior claims handling experience, particularly in Household and Motor claims, and will be skilled in customer service. This full-time role offers a competitive salary of £25,000–£27,000 based on experience and provides excellent career development opportunities.

Qualifications

• Previous claims handling experience essential – broker, insurer or loss adjuster.
• At a minimum, Household or Motor claims experience.
• Experience with commercial Motor or strong Household/Property Claims is particularly desirable.

Responsibilities

• Handle a variety of claims including Commercial Motor, Property, Employers Liability, and Public Liability.
• Deliver high-quality professional advice to clients regarding claims issues.
• Liaise with insurers to expedite the claims process.
• Manage clients' expectations from notification of loss to conclusion.

Skills

Claims handling experience

Interpersonal skills

Communication skills

Job description

Claims Handler – Chislehurst

We are currently recruiting for a well‑known insurance group that has shown some really impressive organic growth over the last couple of years and offers a great place to work for those who wish to progress their career in a warm and supportive environment.

The company is now keen to bring on board a new Claims Handler to their team. Based in Chislehurst, you will be required to handle and manage its wide range of commercial claims.

The firm specialises in providing bespoke insurance solutions to a diverse range of commercial and corporate customers and generates a great deal of referral business as a result of its professional approach. The company is owner‑led, and as a result, offers fantastic career development for hard‑working and ambitious people.

Key Responsibilities

• Handle a variety of claims including Commercial Motor, Property, Employers Liability, Motor, Household and Public Liability.
• Deliver a high‑quality professional advice service to clients regarding any claims issues.
• Liaise with insurers and other interested parties to expedite the claims process.
• Effectively manage clients' expectations and claims from receipt of notification of loss through to conclusion.

Required Experience & Skills

• Previous claims handling experience essential – broker, insurer or loss adjuster.
• At a minimum, Household or Motor claims experience; training will be provided for commercial lines.
• Experience with commercial Motor or strong Household/Property Claims is particularly desirable.
• Excellent interpersonal skills – listening, verbal and written communication.

Remuneration

Competitive starting salary of £25,000‑£27,000 depending on experience.

Working Hours

Monday to Friday, 9am – 5pm (full office‑based role).

Next Steps

If you would like to discuss this role in more detail, please contact Lesley at CKB Recruitment.