Claims Executive (Marine)

Insight Select; Colchester; Hybrid; GBP 35,000 - 40,000; Full time

Job summary

A leading insurance brokerage is seeking an experienced Claims Executive in Colchester. The role involves managing complex claims primarily focused on Marine and Goods in Transit. Candidates should have strong communication and negotiation skills, and a customer-focused approach. This permanent position offers hybrid working and opportunities for professional growth within a supportive team environment.

Benefits

Competitive salary

Hybrid working

Collaborative culture

Career progression opportunities

Qualifications

• Experience handling corporate/commercial claims in a brokerage or insurance environment.
• Strong understanding of Marine or Goods in Transit claims.
• Ability to manage claims from start to finish, including complex cases.

Responsibilities

• Deliver efficient, high-quality claims service to corporate and commercial clients.
• Manage claims of varying complexity from start to finish.
• Liaise with insurers, brokers, clients, and third parties for settlements.

Skills

Communication skills

Negotiation skills

Attention to detail

Customer-focused approach

Microsoft Excel proficiency

Job description

Claims Executive - Marine

£35,000 - £40,000 | Colchester, Hybrid | Permanent

An exciting opportunity has arisen for an experienced Claims Executive to join a leading and well-established insurance brokerage based in Colchester. This is a full-time, permanent role within a supportive and professional team environment, offering hybrid working and genuine scope for career development.

About the Role

As a Claims Executive, you'll play a key role in delivering an efficient, high-quality claims service to a portfolio of corporate and commercial clients, with a particular focus on Marine and Goods in Transit claims.

Key Responsibilities

• Manage claims of varying complexity from start to finish, including large or contentious cases
• Provide specialist advice and assistance on marine and transit losses
• Liaise with insurers, brokers, clients, and third parties to ensure swift, fair settlements
• Analyse claims data, identify trends, and support continuous improvement in processes
• Support and mentor junior members of the claims team
• Maintain accurate documentation and reporting in line with company and regulatory standards
• Visit clients where necessary to assess losses and strengthen relationships

About You

• Experience within a brokerage or insurance environment, handling corporate/commercial claims
• A strong understanding of Marine or Goods in Transit claims
• Excellent communication, negotiation, and relationship management skills
• Strong attention to detail, with the ability to prioritise and work to tight deadlines
• A customer-focused and collaborative approach
• Proficiency in Microsoft Office (particularly Excel)

What's on Offer

• Competitive salary up to £40,000
• Hybrid working - typically 2 to 3 days in the Colchester office
• Monday to Friday, 9am - 5pm schedule
• Supportive, collaborative culture within a respected insurance group
• Excellent opportunities for long-term progression