Claims Auditor

Arthur; City Of London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A specialist insurance consulting firm in London is looking for an experienced Claims Auditor to lead claims audits and ensure high-quality reports. The role involves conducting audits, preparing reports, and liaising with clients. Candidates should have proven experience in technical claims adjusting and familiarity with the Lloyd's claims market. This position offers a flexible hybrid working policy, allowing work from home and across clients' UK offices.

Qualifications

• Proven experience in technical claims adjusting or equivalent.
• Experience within the Lloyd's and London claims market.
• Familiarity with London market systems such as ECF, CLASS, and IMR.

Responsibilities

• Conduct pre, on-site, and post-audit activities.
• Prepare and supervise audit reports and client summaries.
• Coordinate project delivery and allocate tasks.

Skills

Technical claims adjusting

Analytical skills

Report-writing

Communication skills

Organisational skills

Detail-oriented

Collaborative

Independent working

Tools

London market systems (ECF, CLASS, IMR)

Job description

Overview

An exciting opportunity has arisen for an experienced Claims Auditor to join a specialist insurance and reinsurance consulting team. You will lead claims audits, ensure high-quality reports for clients, and contribute to improving operational and regulatory compliance.

Key Responsibilities

• Conduct pre, on-site, and post-audit activities, reviewing PAQ responses and documentation
• Prepare and supervise audit reports, appendices, and client summaries
• Coordinate project delivery, allocate tasks, and chair wrap-up meetings
• Liaise with clients, audit administrators, and peer reviewers to ensure quality outputs
• Monitor time, maintain accurate records, and manage project progress

What We’re Looking For

• Proven experience in technical claims adjusting or equivalent technical claims experience
• Experience within the Lloyd’s and London claims market
• Familiarity with London market systems such as ECF, CLASS, and IMR
• Experience with Lloyd’s coverholder audit scopes
• Strong analytical and report-writing skills
• Excellent verbal and written communication with internal and external stakeholders
• Organised, detail-oriented, able to prioritise and meet deadlines
• Collaborative, outcome-focused, resilient, and able to work independently
• Prepared to travel as required

This role operates a flexible hybrid working policy, allowing you to work at home and across my clients UK offices, as well as providing exposure to a wide variety of clients, and the chance to influence claims operations and compliance standards.

For more information, please contact me on [e-mail] or 0203 587 7471