Claims and Processing Manager

Knovia; East Midlands; Hybrid; GBP 35,000; Full time

Job summary

A leading education provider in the East Midlands is seeking a Claims and Processing Manager to oversee ILR compliance and manage a dedicated team. The ideal candidate will have a background in the Further Education sector, strong leadership skills, and experience in compliance management. This hybrid role offers a salary of up to £35,000 and various employee benefits including healthcare and generous leave policies.

Benefits

Bupa Healthcare - Cash plan

25 Days annual leave plus Bank holidays

Additional annual leave purchase scheme

Employer Pension contribution

Qualifications

• Experience in the Further Education Sector is essential.
• Demonstrated experience in line management of a team.
• Active involvement in external government audits, primarily for Apprenticeships.

Responsibilities

• Manage timely submission of ILR data.
• Oversee Claims and Processing team and staff development.
• Ensure accuracy of ILR data and compliance with funding regulations.

Skills

Leadership

Compliance management

Customer service excellence

Time management

Education

Grade A-C GCSE in English and Maths or equivalent

Level 3 Leadership and Management Qualification or equivalent

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Company Description

As the recent addition to the Knovia Group, and a truly purpose-driven organisation, Babington are committed to developing better futures: for individuals, organisations, and society. For us that means developing skills and creating opportunity for individuals and organisations to perform at their very best.

Position

Job Title: Claims and Processing Manager

Location: Hybrid - Derby

Salary: Up to £35,

Working days: Monday to Friday (08:30-17:00)

Are you committed to developing talent and driving meaningful change in workforce development?

We are looking for an experienced and motivational Claims and Processing expert to join our team to support our growing team on a Fixed Term Contract.

As a Claims and Processing Manager with Babington, you will be responsible for compliance of all ILR data, ensuring identification and correction of funding compliance data issues to maximise accurate funding claims along with contributing towards ensuring the error rate is maintained at less than 5%.

Key Responsibilities

• Responsibility for the timely submission of Babington's ILR
• Overall responsibility for the management of the Claims and Processing team including completion of monthly 1:1s, monitoring performance and ongoing staff development.
• Responsibility for accuracy of ILR data, ensuring both employer and ESFA funding drawdown is full and complete, liaising with internal staff, external bodies and employers for clarification/confirmation where required.
• Responsibility for responding to monthly DSAT and DFE funding monitoring reports ensuring corrective actions are carried out, liaising with Group Compliance team to ensure data informs internal audit checks.
• Assist Group Funding and Audit team with the interpretation of DFE funding guidance and communication to the business including and supporting with any required changes to paperwork and processes to relevant parties.
• Assist with providing internal training to the team on internal and external processes and paperwork via face to face or virtual training.
• Compile monthly compliance board reports for Customer Operations Director.

Requirements

• Grade A-C GCSE in English and Maths or equivalent
• Level 3 Leadership and Management Qualification or equivalent
• Experience of working within the Further Education Sector
• Experience of line managing a team
• Experience of having active involvement in external government funded audits, predominately for Apprenticeships
• Experience within a Compliance Management position
• Experience of delivering excellence through the delivery of exceptional customer service for both internal and external customers
• Ability to embrace and demonstrate both organisational and sector change to support and sponsor change, helping others to successfully manage it too.
• Ability to focus on the desired results of own or others work, setting and managing challenging objectives, focusing effort on the objectives and meeting or exceeding them
• Ability to create an inclusive environment, encoring collaboration to build effective and engaging partnerships.

Other information

What's in it for you?

Babington is an inclusive, welcoming and supportive place to work with a fantastic culture which supports each employees learning, development and career growth.

Babington Engage

Bupa Healthcare - Cash plan

25 Days annual leave plus Bank holidays

Additional annual leave purchase scheme

Employer Pension contribution

We’ll be conducting interviews on a continuous basis and reserve the right to take down the advert when we have found the right candidate.

Babington is committed to safeguarding and promoting the welfare of all learners and employees associated with our business. We, therefore, expect all employees to share this commitment and demonstrate our values within all aspects of their work.

We’re a Disability Confident Employer and have a guaranteed interview scheme in place to ensure that nobody is overlooked or discriminated against because of their disability. If you meet the minimum criteria when you apply and you have informed us in your application that you have a disability, you will be guaranteed an interview for that role.

To promote and maintain an inclusive working environment, as part of your application process we will ask you to share data on certain characteristics. These answers will not form part of the selection and recruitment process and will not be shared with anyone outside of the People Team.

Babington is committed to the safeguarding and wellbeing of our learners and colleagues and we implement robust safer recruitment practices to support this. Dependent on the role you are applying for, we may undertake a number of necessary checks to confirm you are suitable to work with children and vulnerable adults, which may include a Disclosure and Barring Service check. We are also committed to promoting equality and inclusion throughout our colleague and learner populations.