Claims Administrator EMEA

rgare; Greater London; On-site; GBP 36,000 - 48,000; Full time

Job summary

RGA in London seeks a claims administrator to ensure UK and CE treaty and facultative claims notifications and settlements are handled accurately and in line with treaty specifications. The role covers the UK and CE markets, with opportunities to contribute across other RGA entities as resources permit.

You will work with Admin Operations and stakeholder teams to document processes, prepare monthly/quarterly/annual reporting, maintain records, and support data requests and audits while helping

Qualifications

• Experience in a similar claims administration role.
• Strong IT skills with MS Excel proficiency.
• Good interpersonal skills to interact across levels and departments.
• Ability to manage priorities, deadlines, and multiple tasks.
• Understanding of reinsurance concepts and RGA risk factors.

Responsibilities

• Ensure claims administration adheres to RGA treaties and provide data for input to accounting records, valuation systems and regulatory returns.
• Provide claims administration data to retrocession clients, including International Retro Pool, in a timely and accurate manner.
• Ensure claims administration processes and procedures are fully documented.
• Ensure monthly, quarterly and annual claims reporting is carried out in a timely and accurate manner.
• Provide data for claims audits and ad hoc requests as required.
• Maintain accurate and up-to-date claim records, ensuring RGA accounts and datasets are complete, accurate and reliable.
• Support process improvement and automation initiatives by working collaboratively with colleagues across Admin Operations and stakeholder functions to enhance claims administration processes.

Skills

Experience in similar role

Interpersonal skills

Time management

Self-motivation

Reinsurance knowledge

Prioritization

Deadline driven

Tools

MS Excel

Job description

You desire impactful work.

You're RGA ready

RGA is a purpose-driven organization working to solve today's challenges through innovation and collaboration. A Fortune 200 Company and listed among its World's Most Admired Companies , we're the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.

A Brief Overview

To ensure UK and Continental Europe (CE) Treaty and Facultative claims notifications and settlements are administered appropriately and accurately in line with treaty specifications. Your responsibilities will cover the UK and CE markets. Additionally, your expertise may be leveraged in other RGA entities or affiliates outside UK and CE as resources permit.

What you will do

• Ensure that claims administration of all business adheres to RGA treaties. For your specific client responsibility, provide claims administration data for input to accounting records, valuation systems and regulatory returns.
• Ensure claims administration data is provided to retrocession clients, including International Retro Pool, in a timely and accurate manner.
• Ensure claims administration processes and procedures are fully documented.
• Ensure monthly, quarterly and annual claims reporting is carried out in a timely and accurate manner.
• Ensure data is provided for claims audits and any ad hoc claims data requests as and when required.
• Maintain accurate and up-to-date claim records, ensuring RGA accounts and datasets are complete, accurate and reliable.
• Support process improvement and automation initiatives by working collaboratively with colleagues across Admin Operations and stakeholder functions to enhance claims administration processes.

Required skills and experience

• Experience of working in a similar role
• Strong IT skills with a good understanding of MS Excel
• Effective interpersonal skills with the ability to interact with employees at all levels and across different departments
• Ability to focus on priorities, targets and deadlines
• Ability to plan and manage own time, working on several tasks at once and delivering them to agreed schedules
• Proactive team player who can also work on own initiative
• Understanding the concept of Reinsurance and the risk factors affecting RGA.

What you can expect from RGA:

• Gain valuable knowledge from and experience with diverse, caring colleagues around the world.
• Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought.
• Join the bright and creative minds of RGA, and experience vast, endless career potential.

We're excited to get to know you and connect your unique skills with our global opportunities. To create a modern and seamless experience, we use artificial intelligence (AI) in parts of our preliminary screening process. This technology helps us personalize job recommendations, automate interview scheduling, evaluate candidates based solely on experience-without considering name, gender, or other personal details-and provide real-time answers through our chatbot. AI is used only during early screening and never makes hiring decisions. Your RGA recruiter will work closely with you every step of the way to ensure the process feels personal, thoughtful, and focused on you.