Claims Administrator

Lloyd & Whyte; Stevenage; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance services provider in Stevenage seeks a Claims Administrator to support the team with administrative tasks and client interactions. The ideal candidate will be organised, detail-oriented, and IT literate. Benefits include 28 days of annual leave, a bonus scheme, and support for professional qualifications.

Benefits

28 days annual leave plus bank holidays

Birthday off

Group Personal Pension

Bonus scheme

Holiday buy scheme

Health and wellbeing benefits

Enhanced sick pay

Paid time off for volunteering

Qualifications

• Ability to work in a regulated, compliant environment.
• Resourceful and deadline driven.
• Supportive of the wider team.

Responsibilities

• Achieve individual objectives and key performance indicators.
• Provide administrative and phone support across claims.
• Complete daily inbox checks and update client files.
• Provide a proactive and responsive claims service.
• Adhere to company, regulatory, and compliance guidelines.

Skills

Organised

Client-focused

Attention to detail

IT literate

Good vocabulary and grammar

Education

Chartered Insurance Institute Certificate in Insurance

Job description

Salary: Starting from £25,000.00 (depending on experience)

Working hours: 35 hours per week

Duration: Permanent

Location: Stevenage

About the Role

Lloyd & Whyte, part of the Benefact Group, are looking for a Claims Administrator to join our MIAB team in the Stevenage office. The role involves providing exceptional administrative support to the team, delivering high levels of service to clients & partners while assisting with growth and development targets in support of the business strategy.

Why Join Us?

Join a collaborative and inclusive culture committed to making a difference and building a more sustainable future. Ranked among the UK's top 50 Best Large Companies to Work For in 2024, we offer fantastic career and development opportunities within a rapidly growing, innovative Group where all profits go to charity and good causes.

What You’ll Be Doing

• Achieving individual objectives and key performance indicators as set and agreed
• Providing administrative and phone support across claims
• Completing daily inbox checks, archiving and updating client files accordingly
• Providing a proactive and responsive claims service
• Adhering to all company, regulatory and compliance guideline requirements

What You’ll Need to Have

• Ability to work in a regulated, compliant and client focused environment
• Organised, resourceful, deadline driven and supportive of the wider team
• Quality oriented with great attention to detail
• IT literate
• Good vocabulary and grammar

What Makes You Stand Out

• Chartered Insurance Institute Certificate in Insurance

What We Offer

• 28 days annual leave plus bank holidays
• Your birthday off
• Group Personal Pension
• Bonus scheme
• A holiday buy scheme
• Health and wellbeing benefits, company cash plan, income protection and life assurance
• Enhanced sick pay and parental leave
• Support and funding toward study and professional qualifications
• Paid time off for volunteering

About Lloyd & Whyte

Lloyd & Whyte offer a range of specialist insurance services to a variety of clients, from niche scheme insurance for healthcare professionals to expert insurance for commercial motor vehicles and professional broker-to-broker insurance services. We also provide personal insurance services covering homeowners from standard houses to high value homes.

About Benefact Group

Benefact Group is a unique international financial services group made up of over 30 businesses. Owned by a charity, we are the UK's third largest corporate donor over a decade, having given away £250 million since 2014.

We welcome applications from everyone.