Civilian Security Officer - Tiverton Casino and Hotel

Twin River Casino Hotel; Tiverton; On-site; GBP 22,000 - 30,000; Full time

Job summary

A gaming and hospitality venue in Tiverton is seeking a Civilian Security Officer responsible for ensuring the safety and efficient operation of the facility while delivering excellent guest service. The candidate must be at least 18 years old, possess prior customer service experience, and have one year’s experience in security. Key responsibilities include checking guest identification, enforcing policies, and performing other duties as assigned. The position requires the ability to work overnight shifts in varying environmental conditions.

Qualifications

• Minimum of 18 years old.
• Prior customer service experience preferred.
• Minimum of one year experience as a security officer/guard.

Responsibilities

• Enforce all policies to ensure safe and efficient operation.
• Strategically posted at entrances to observe guests.
• Check identification of individuals entering the facility.

Skills

Ability to read and write English

Customer service experience

Ability to work overnight shifts

Job description

Job Responsibilities

The Civilian Security Officer is responsibilitiesinclude enforcing all policies to ensure safe, fair, and efficient operation of Twin River Casino while providing excellent guest service throughout the facility.

Qualifications

• Ability to read and write English.
• Minimum of 18 years old.
• Ability to work overnight shifts.
• Prior customer service experience preferred.
• Minimum of one year experience as a security officer/guard.

License Requirements

• Serve Safe, STOP or TIPS Certified.
• Must be able to be licensed by the Rhode Island Department of Business Regulations, as well as be able to complete a background check performed by them.

Essential Job Functions

• Strategically posted at the facility’s entrances to observe guests entering and departing the property.
• Check identification of individuals entering Twin River in compliance with Rhode Island state law.
• Check employees in the area for proper identification (badges).
• Possess extensive knowledge of all Twin River Casino’s facilities.
• Assist guests by providing information and services or directing guests to the appropriate source for assistance.
• May rove self-parking lots, valet, exterior of casino, and staff the badge office for employee check distribution and issuance of temporary badges.
• Report any observations concerning hazardous, dangerous, or unsafe conditions that may cause injury to guests and/or employees to security immediately.
• Unable to act as current law enforcement security officers and cannot assist with disturbances or arrests.
• Perform other duties as assigned by supervisor.

Physical/Mental Requirements

(*Constantly, Frequently, Occasionally)

• Constantly stand, walk several hundred feet, climb, carry, hear, bend, and stoop.
• Constantly use manual dexterity, follow directions, adhere to detail.
• Frequent sitting, standing, speaking, seeing, hearing, and listening.
• Frequently use eye/hand coordination.

Working Conditions

• Constantly hot, cold, noisy, wet, dry, dirty, smoky, and dusty.
• Rotating shifts.
• Occasionally dirty.
• Contact with violent individuals.
• Work in a moderate noise level environment, increasing to loud at times.

Applicant Statement

The information provided by me in this Application for Employment is true and complete to the best of my knowledge. I understand that, if I am employed, my employment will be on an at-will basis (unless modified by an applicable collective bargaining agreement). I further understand that any misrepresentation or false statements contained herein or which I make during any job interview I may have may result in the immediate termination of my employment. I hereby authorize Twin River Management Group (TRMG) to investigate any or all statements in this application as it deems necessary.

I expressly authorize, without reservation, TRMG, its representatives, employees, and/or agents to contact and obtain information from all references (personal and professional), employers, public agencies, licensing authorities and educational institutions and to otherwise verify the accuracy of all information provided by me in this application, resume or job interview. I hereby waive any and all rights and claims I may otherwise have against TRMG, its agents, employees and/or representatives for seeking, gathering and using such information in the employment process. I also waive any right and claims I may otherwise have against all other persons, corporations or organizations for furnishing such information about me.

I understand that TRMG does not unlawfully discriminate in employment and that no question on this application is used for the purpose of disqualifying, restricting, or otherwise limiting any applicant from consideration for employment on a basis prohibited by any applicable local, state or federal law.

I understand that this application remains current for six months. At the conclusion of that time, if I have not heard from TRMG and still wish to be considered for employment at Twin River, it will be necessary to reapply and fill out a new application.

If I am hired, I understand that I am free to resign at any time, with or without prior notice, and the employer reserves the same right to terminate my employment at any time with or without cause and without prior notice, except as may be required by law or as these rights may be modified by an applicable collective bargaining agreement. This application does not constitute an agreement or contract of employment for any specified period or definite duration. I understand that no TRMG supervisor or representative is authorized to make any assurances to the contrary and that no implied oral or written agreement contrary to the foregoing language is valid unless it is in writing and signed by TRMG’s Chief Executive Officer.

I also understand that if I am offered employment, I will be required to provide proof of my identity and proof that I am legally authorized to work in the United States. In this regard, applicable federal immigration laws require that I complete I-9 paperwork prior to beginning work.