Citywide Later Life Administrator

Greater Manchester Mental Health NHS Foundation Trust; Manchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare organization in Manchester is seeking an enthusiastic administrator to join their CMHT Older Adults Team. The successful candidate will handle processing referrals, answering calls, and providing admin support to the clinical team across various locations in Manchester. Ideal for someone with strong administrative experience and excellent communication skills.

Qualifications

• Experience in a busy administrative role, particularly in healthcare.
• Ability to manage a high volume of calls effectively.
• Proficiency in handling confidential information.

Responsibilities

• Process referrals and ensure accurate personal information records.
• Answer incoming calls and arrange appointments.
• Provide an administrative function to the clinical team.

Skills

Administrative experience

Strong communication skills

Data entry accuracy

Organizational skills

Team collaboration

Job description

Please note - This role is not eligible for sponsorship unless you meet criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024.

Previous applicates need not apply

We are looking for an enthusiastic, experienced administrator to join our busy CMHT Older Adults Team. You will be part of a team of administrators providing admin cover to our service users, clinicians and other health professionals.

This post is for a citywide administrator and you will be expected to work at various sites across Manchester including MRI, Wythenshawe, Chorlton and Crumpsall Vale

The successful post holder will be responsible for processing referrals in a timely manner, ensuring all personal information is recorded accurately and confidentially and other data quality/target procedures. Answer incoming calls to the service, arrange appointments, and complete general correspondence letters/reports.

The post holder will provide an administrative function to the clinical team, be responsible for taking minutes on a rota basis for team meetings/MDT/safeguarding and professionals meetings, answer a high volume of calls on a daily basis as well as complete other administrative tasks such as scanning/copying.

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world’s most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

For further details / informal visits contact: Name: Benita Ghilks Job title: Later Life Admin Manager Email address: [e-mail]