City Manager, Yorkshire

DELIVEROO; Leeds; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

25 days annual leave

Private pension

Healthcare

Stock options/equity

Free Deliveroo Plus

Job summary

Deliveroo in the United Kingdom is seeking a City Manager to join our Yorkshire team from Leeds, in a hybrid role combining 2–3 days in the field with office and home working.

You will build strong relationships with restaurant partners, drive growth using data insights, and lead local growth strategies across the region.

This is a fast-paced role within a global brand, offering opportunities to influence the marketplace and advance your career.

Qualifications

• Proven commercial experience in account management, sales, or business strategy within a fast-paced environment.
• Strong ability to use performance data to identify gaps, inform decisions and drive growth.
• Highly motivated and target-oriented with focus on KPIs.
• Skilled at building long-term partner relationships and negotiating with stakeholders.

Responsibilities

• Act as the local market expert for North East & Yorkshire, maintaining knowledge of the restaurant landscape and trends.
• Drive partner account management, negotiating and strategising for top local partners.
• Leverage data to optimise restaurant selection and coverage.
• Expand local partner selection by prospecting, negotiating and onboarding key brands.
• Execute regional growth plans with cross-functional teams to maximise participation in campaigns.

Skills

Commercial experience

Analytical thinking

Results driven

Relationship management

Mobility with UK licence

Job description

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.

We’re looking for a City Manager to join our Yorkshire team based out of our Leeds office. This is a hybrid role, combining 2–3 days in the field with office and home working. In this role, you’ll help us build strong relationships with restaurant partners, enhance our customer proposition, and leverage data insights to drive commercial growth across the region.

Get to know our Commercial team — what drives us, how we work, and what you can expect.

What You’ll Be Doing

You’ll be joining the Regional Growth team. We are responsible for the commercial output of our mid-market restaurant partners across the UK and Ireland, ensuring we bring the best selection to our customers while accelerating growth for our partners.

Here’s what your day-to-day might look like:

Act as the local market expert: Represent Deliveroo across North East & Yorkshire by maintaining deep knowledge of the local restaurant landscape, industry trends, and neighborhood dynamics.

Drive partner account management: Lead commercial negotiations and account strategy for top local partners, optimising their operational efficiency and growth on the platform.

Leverage data to optimize selection: Analyse partner performance and area-level data to identify key coverage gaps and improve our customer offering neighbourhood by neighbourhood.

Expand local partner selection: Prospect, negotiate, and onboard top local favourite restaurants and hero brands, ensuring seamless setups for long-term success.

Execute local growth strategies: Partner with Regional Managers, Operations, and Account Management teams to build strategic regional plans and maximize restaurant participation in marketing campaigns.

What You’ll Need to Thrive

Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:

Proven commercial experience: Demonstrated track record in account management, sales, or business strategy within a fast-paced environment.

Analytical approach: Strong ability to use and interpret performance data to identify operational gaps, inform decision-making, and drive growth.

Results-driven mindset: Highly motivated and target-oriented, with a focus on achieving demanding commercial KPIs.

Strategic relationship management: Skilled at building long-term partner relationships, leading commercial negotiations, and influencing stakeholders.

Mobility and flexibility: Possession of a valid UK's driver's licence and car, with the flexibility to spend 2–3 days per week conducting field visits across the territory.

Why Join Us?

At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:

Make a visible impact every day

Your work directly improves experiences for customers, partners and riders.

Work close to the market with autonomy, pace and real responsibility.

Build a career, not just a role

Stretch yourself, develop new skills and grow as the business evolves.

Deliver together in an inclusive culture

Collaborative, values-driven teams that support how you work best.

We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!

A competitive and comprehensive compensation and benefits package

Compensation

• We aim to pay every employee competitively for the role they are performing in their respective location
• Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support
• Up to 5% matched pension contributions

Equity

• Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success

Food

• Free Deliveroo Plus: free delivery and access to special offers
• Team lunches from the best local restaurants

Time away

• 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
• One day of paid leave per year to volunteer with a registered charity

• Funded single cover healthcare on our core plan, with the option to add family members at own cost
• On-site gym (HQ), discounted external gym membership
• Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass
• Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments
• Life assurance

Work Life

• Maternity, paternity and maternity and shared parental leave, eligible from day one of employment
• Excellent kit to enable working from home and a parent-friendly working culture
• Access to free mortgage advice
• Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel
• Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
• Regular Employee Resource Group (ERG) led social events – examples include dinners, dance lessons and in-office yoga sessions