Citizenship & Registry Services Advisor

Medirest Signature; Chelmsford; On-site; GBP 26,000; Full time

Job summary

A leading public service provider is seeking a Registration Service Advisor in Chelmsford. This role involves managing marriage bookings, citizenship ceremonies, and supporting various registrations. The ideal candidate will have experience in administration and outstanding customer service skills. Responsibilities include ensuring accurate processing of administrative duties and maintaining compliance with regulations while providing excellent service. The position offers the chance to work in a fast-paced environment and contribute to important public services.

Qualifications

• Experience in a busy administrative environment.
• Excellent verbal and written communication skills.
• Proven customer care abilities.

Responsibilities

• Manage marriage bookings and citizenship ceremonies.
• Support statutory registrations with accuracy.
• Engage stakeholders to meet registration requirements.
• Handle inbound and outbound telephone enquiries.

Skills

Customer service

Administration

Communication skills

IT skills (MS Office)

Education

Educated to RQF level 2 (GCSE) or equivalent

Job description

A leading public service provider is seeking a Registration Service Advisor in Chelmsford. This role involves managing marriage bookings, citizenship ceremonies, and supporting various registrations. The ideal candidate will have experience in administration and outstanding customer service skills. Responsibilities include ensuring accurate processing of administrative duties and maintaining compliance with regulations while providing excellent service. The position offers the chance to work in a fast-paced environment and contribute to important public services.